Ratings based on 387 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
I normally stay at Marriott properties, but there weren’t any in the area so I picked this place based on location and price. It was ideal to see the city center and close to the beach.
Comment from Hotel Management
18 Nov 2024 by プリンス スマート イン 熱海, Hotel Management
Thank you for choosing Prince Smart Inn Atami.Thank you also for your review. We are the closest hotel to Atami Station. We hope you will have the opportunity to stay with us again.
by A verified traveler
Posted 16 Nov 2024
Check-in process is automated via a kiosk. If you are arriving at the hotel earlier then your check-in time there are luggage lockers to store your baggage before you check-in. Breakfast is served in the mornings and is a small serving of ochazuke with a drink. Although they have instructions in english the process is still confusing. The room was spacious (for Japan). My only complaint is that the luggage lockers cannot be used when you are checking out.
Comment from Hotel Management
18 Nov 2024 by プリンス スマート イン 熱海, Hotel Management
Thank you very much for choosing Prince Smart Inn Atami. Thank you also for your review. As you can see on our official website, we offer a luggage storage service after check-out.For this reason, we would like to offer you a luggage storage facility in front of Atami Station.We would be grateful for your understanding.
by A verified traveler
Posted 16 Nov 2024
Z
by A verified traveler from Coquitlam
Posted 13 Nov 2024
Nice and clean. Breakfast needed to be more variation.
by A verified traveler
Posted 10 Nov 2024
Nice clean hotel, conveniently located near the station and the bus terminal. Lots of places to eat within a 5-10 min walk. Note you can’t store your bags at the hotel after checkout, even in the storage lockers - you can use the lockers at Atami station or one of the places across the road from the station.
by A verified traveler
Posted 5 Nov 2024
Probably the most convenient location in town.
Right next to JR and Shinkansen but you don’t hear the trains at all.
Bus stop right in front, or walk 100 meters to the train station and all the buses stop there too.
Shopping, food, mall, dessert, everything is within a 5 min walk.
The beach is a 10 minutes walk or 3 minutes by bus.
Super friendly staff, spacious, modern rooms.
Will stay again! 10/10!
Comment from Hotel Management
7 Nov 2024 by プリンス スマート イン 熱海, Hotel Management
Thank you very much for staying at Prince Smart Inn Atami. We are very happy to hear that you were satisfied with your stay. Thank you very much for your evaluation of our location. Our hotel is the closest hotel to Atami Station. We hope that you will continue to use us in the future. All of our staff are looking forward to seeing you again.
by A verified traveler
Posted 10 Oct 2024
We loved our stay in Prince Smart Inn Atami - downstairs is modern and stylish with a cafe where you can get your free breakfast each morning (rice ball and hot drink). The room (and private bathroom) were very spacious for Japan, it was clean with a smart TV and good AC and a fridge. The bed was really comfy, we didn't want to leave!
Comment from Hotel Management
12 Oct 2024 by Prince Smart Inn Atami, Hotel Management
Thank you for staying at Prince Smart Inn Atami.Prince Smart Inn is a non-contact limited service hotel, but we provide towels and bedding of the same quality as other Prince Hotels. We are very pleased that you appreciate this. We look forward to welcoming you again.
by A verified traveler from Manhattan Beach
Posted 29 Sep 2024
I thoroughly enjoyed my stay
by A verified traveler
Posted 6 Sep 2024
A very new, clean hotel with smart features. Walkable from Atami station
Comment from Hotel Management
7 Sep 2024 by Prince Smart Inn Atami, Hotel Management
Thank you very much for choosing Prince Smart Inn Atami. We are very happy to hear your words of praise. We will continue to make efforts to improve our services so that our guests can spend a comfortable stay. We look forward to welcoming you again.
by A verified traveler
Excellent
Posted 19 Aug 2024 on HotelsSo clean and comfortable! Like the mirror with some functions.
I will recommend Prince smart in to my family and friends overseas.
