Ratings based on 37 Verified Reviews

3.8 out of 5
100% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2024
4 out of 5
by A verified traveler

Posted 21 Jul 2024
Booked an oceanview room. Check in girl that served me was unfriendly but all the other staff were good. The view of the ocean was obscured by a tree and was on the first floor so very disappointed. I asked for a higher floor to get the view but same check in girl was unhelpful. Said nothing available without even looking at her computer. Maybe she doesn’t like Westerners. Otherwise it’s a nice place and the buffets were excellent.
1 out of 5
by A verified traveler

Posted 28 Jun 2024
The room bath smells mold and breach so we couldn’t use it. There was a newer building but our building is old and the staff were always want us to keep the time that we didn’t feel comfortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2024 on Hotels
5 out of 5
by A verified traveler

Posted 1 Dec 2023 on Orbitz
Big Hotel caters to local travelers. The rooms are Japanese style, buffet serves Japanese food. Nice baths, easy to find and they give you the ride to the train station on demand. Try it for a night.
4 out of 5
by A verified traveler

Posted 10 Dec 2024
食物一般
4 out of 5
by A verified traveler

Posted 17 Sep 2024
お部屋に椅子があったらもっと良かったかと〜 コーヒーなどの飲めるところがあったらとも思いました。
5 out of 5
by A verified traveler

Posted 15 Sep 2024
とても良かったです
4 out of 5
by A verified traveler

Posted 13 Sep 2024
夕飯のブッフェがもう少し豪華だと嬉しいです。 少なくなったご飯の交換や下膳などは素早くて良かったです。自家製アップルパイがとても美味しかったです。 大浴場はとても広く洗い場場や脱衣所がとても綺麗でスキンケアアメニティも多く、色々楽しめました。