Ratings based on 13 Verified Reviews

4.4 out of 5
83% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Edmonds

Posted 22 Jul 2024
Fantastic experience...only wish we would have had more time. We used this as a hub prior to climbing Mt. Fuji - not too far from the Atami Station and easy to access. Staff is helpful, kind and very welcoming. Beautiful Ryokan - would definitely come back to visit again.
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Excellent service, courteous and professional
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Apr 2019 on Hotels
3 out of 5
by A verified traveler

Posted 11 Jan 2019 on Hotels
The hot spring is open throughout the evening which is great. There is not much to do in the local area. The food wasn’t that fresh and was prepared ages ago. The service was good.
5 out of 5
by Wai sum

This traveler left a rating score only Posted 6 Aug 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Sep 2024
5 out of 5
by A verified traveler

Posted 8 Jun 2024
スタッフの方がとても親切、丁寧で、とてもありがたかった。
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Oct 2019 on Hotels
2 out of 5
by A verified traveler

Posted 29 Jan 2019 on Hotels
懷石料理和早餐,待應很急趕的上菜,不知道是她要招待其他房間的人太趕或想我們快快用餐完畢。不知道我們有甚麼令她不爽,關門時大力的砰,我去了多次不同的温泉旅館,這真令人大開眼界。不知道這飯店的米芝蓮是如何評價。食物徧咸和熱菜放涼才上桌,可能是當地菜的特色,我們不合口味吧了。雖然飯店周遭沒有風景,但服務如此,我也不會再重訪!此乃個人的體驗,熱海,可考慮的温泉旅館仍很多,期待下一間吧!
4 out of 5
by A verified traveler

満足の老舗旅館

Posted 6 Feb 2018 on Hotels
サービスは行き届いており、とても良い旅館です。 特に食事は量もあり、美味しかったです。