Ratings based on 186 Verified Reviews

3.7 out of 5
84% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 28 Apr 2024
The view from the Onsen on the roof was excellent! The breakfast was great. The toilet was dirty, and the shower area smelled fishy. The room needed at least one chair.
5 out of 5
by A verified traveler

Good price for all amenities.

Posted 29 Sep 2023 on Hotels
Amazing & clean hot springs baths, nice kitchen appliances & utensils, too bad no washer in room. Walk uphill to Atami Station is hard if has heavy luggage, might need taxi if elderly travelers, unless u are in good physical condition.
1 out of 5
by A verified traveler

Worst experience ever

Posted 8 Jan 2020 on Hotels
Was sooo hard to find to begin with, lots of stairs, but no one will help you at the entrance with your luggage.The room is very small, we had the traditional room for 3 people, won’t be able to open the wardrobe after we put our sleeping mats down. Toilet no fan, no windows, so imagine the smell after someone... breakfast starts at 7am, finishes at 7:45am, check out at 10 am, very inconvenient .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2019 on Hotels
5 out of 5
by A verified traveler

Nice affordable place to stay

Posted 27 Oct 2019 on Hotels
apartment type room. very comfortable, little dated. used personal onsen room. it was great. Hilly location. I took a wrong turn so had to go up the road with my suitcase😨😨
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Oct 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Oct 2019 on Hotels
3 out of 5
by A verified traveler

Posted 31 Aug 2019 on Hotels
Hotel was advertised to have self parking, however there is not enough stalls for all occupants. When we arrived, we asked to self park and the front desk told us that no parking was available and we could park at the beach parking. Beach parking was an additional 2700 yen/day and about a 15 min walk away. Hotel also serves breakfast, but it requires a reservation the night before. We did not know this when we checked in. We headed down to breakfast at 8am and asked to pay the 500 yen/person for breakfast, but the front desk told us that since we had not made a reservation the night before, we could not have breakfast. Our room did have a mosquitos in it. We also saw another occupant return some borrowed bug repellent to the front desk while leaving. The location is not bad. It's about a 15 min walk to the beach. They do have private and public onsets at this hotel if you're looking for that. For the price and if you cannot get parking, you may want to look elsewhere.
4 out of 5
by A verified traveler from Vancouver, BC

Posted 20 Apr 2019
The hotel is within walking distance from Atami Station and Sun Beach.
4 out of 5
by A verified traveler

Posted 17 Apr 2019 on Hotels
Good value.