Ratings based on 28 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Mar 2023 on Hotels
service was excellent, the breakfast buffet was outstanding, and the dining room staff was knowledgeable and very helpful, the pool was clean as was the complete complex. rooms are spacious and cleaning standards are high. For an Atacames stay I would recommend 100%.
by A verified traveler from Boynton Beach
Posted 30 Oct 2021
Comment from Hotel Management
3 Nov 2021 by ANGEL J, Hotel Management
Estimado Huésped
Agradecemos su gentileza de haber seleccionado a nuestro Hotel para su estadía y por su valioso tiempo por su calificación, estaremos gustosos de poder atenderle nuevamente.
by A verified traveler
Posted 21 Jul 2021 on Hotels
Comment from Hotel Management
4 Aug 2021 by ANGEL J, Hotel Management
Estimad@ Huésped, agradecemos sus comentarios tan valiosos, a nuestro equipo de trabajo les encantara saber de sus experiencia.
by A verified traveler
Posted 19 Jan 2021
by A verified traveler
Posted 5 Mar 2020 on Orbitz
by A verified traveler
Posted 16 Nov 2019 on Hotels
by A verified traveler
Mas o menos
Posted 8 Apr 2019 on HotelsThe El Marques is considered the nicest hotel in Atacames. We had several issues, and would not stay there again. First of all, when we checked in, the receptionist said the reservation was for 1 person, when it had been made for 2. I had a copy of my receipt, and after nearly 20 minutes, the correct information was confirmed. This is, of course, a nightmare for travelers. Then we were taken to the room, and it do not have a view of the sea, as promised online. Actually, if one stood in the corner of the window, and leaned slightly, a small view of the ocean was barely visible. Is that what they mean by Ocean view? I requested a change of room, but the rate for a room with a genuine view of the sea was almost double the nightly rate. When I complained, the reduced the rate slightly, but still too much for my budget. This gave me a sour taste. The staff was very nice. When we checked in the bell boy brought us two chairs so we could sit comfortably on the common patio. Breakfast buffet was excellent. Often, workers at the Main Desk or the Spa were not even present during regular hours. A nice enough hotel, but not worth the premium price.
by A verified traveler from Washington
Hotel by restaurants and dance places
Posted 8 Dec 2017 on OrbitzThey just would not change my reservation of two nights to one night only despite Orbitz helping me with the hotel. Ended up paying about $250 for one night.
The a/c was too noisy and had to be turned off to be able to sleep.
There were lots of discos and restaurants in between the hotel and the beach.
Could not get back in when we returned at 10:30 PM. The sign at the garage entrance was misleading and the front of the hotel had no communication system.
Finally the security guard let us in after I called the hotel twice.
We were told there was a side entrance.
The buffet breakfast was great.
No, I would not recommend this hotel.
Orbitz, by the way has to improve its platform. I wanted a hotel in ESMERALDAS CITY and ended up in Atacames. Disgraceful
by Bo
Best hotel in Atacames, great perks! Bonita!
Posted 28 Sep 2017 on HotelsThe best hotel in Atacames across the street from the beach. Very good, great breakfast, comfy beds, and air conditioning. Highly highly recommended, and there is a 24hr security guard to guard the front as sometimes the walk there can be a little dodgy. Take the mini taxi for 1.50 from center city with your luggage to get to this place, otherwise in daytime it is safe enough to walk over as a police station kiosk is across the corner from its parking lot.
Recommended
for Everyoneby A verified traveler from ecuador
Nice hotel
Posted 29 Jul 2017A nice hotel. Room was excellent and clean and staff was so kindi definetely recomend it
