Ratings based on 15 Verified Reviews

4.5 out of 5
71% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Oct 2024
This hotel is amazing! The room was big and comfortable, beautiful
Comment from Hotel Management
31 Oct 2024 by Saqer Tawalbeh, Hotel Management
Dear Dameris,Thank you very much for posting your review.We are happy to know that you had enjoyed your overall stay with us and were pleased with the service provided by our Ambassadors as well as with the facilities available at the hotel, particularly with the room you had stayed in.All your valuable feedback is greatly appreciated as it is always of immense value to us to continuously understand the level of our guest satisfaction as well as to constantly monitor and measure our service and standards at the hotel.Thank you for staying with us and hope that we will have the opportunity to welcome you back in the near future
2 out of 5
by A verified traveler

Posted 9 Mar 2019
such a shame ! the property could be very nice ( very nice buildings ) but there is a clear lack of maintenance overall ( green swimmingpool , old furniture in the bedroom , broke hairdryer). service is not particularly good , especially in the spa when they had us waiting for an hour because the therapist was delayed . location remains far from petra. really not worth the price, this is not a 5 stars , more 3 ... run away ...
5 out of 5
by A verified traveler from Arlington us

Posted 26 Feb 2019
Very good hotel and good stuff. It is very clean. I advise people to stay in this hotel
5 out of 5
by A verified traveler

Nice place, convenient for early risers.

Posted 21 Feb 2019 on Hotels
Beautiful property, good buffet dinner, and nice service (packed a breakfast bag since we were leaving early). If heading to Wadi Rum or Aqaba early in the morning, this is about as south as you can get while still close to Petra. Only downside is that you kind of have to stay on the property the whole time.
3 out of 5
by A verified traveler from Hong Kong

Posted 9 Feb 2019
Interesting setup with spacious room but everything looks aged. No distill water provided. The hotel is around 15mins drive from Petra. We did’t the restaurant for dinner. For breakfast it’s reasonably good.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2018
5 out of 5
by A verified traveler from Blue Ridge Mountains, NC

Posted 27 Aug 2018
Beautiful facility. Quiet and great hospitality. Great place to relax. Well worth the cost of the stay. Close to Petra but away from the tourists. Only Con is there is no alcohol...so BYOB!
5 out of 5
by A verified traveler

Posted 24 Aug 2018 on Hotels
Very good rooms. Superb environment. Very friendly service
5 out of 5
by A verified traveler from Bogotá, Colombia

Posted 10 Aug 2019
Buena ubicación, bellas instalaciones auténticas y el desayuno variado
Comment from Hotel Management
31 Oct 2024 by Saqer Tawalbeh, Hotel Management
Dear Guest,Thank you very much for posting your review.We are happy to know that you had enjoyed your overall stay with us and were pleased with the service provided by our Ambassadors as well as with the facilities available at the hotel, particularly with the room you had stayed in.All your valuable feedback is greatly appreciated as it is always of immense value to us to continuously understand the level of our guest satisfaction as well as to constantly monitor and measure our service and standards at the hotel.Thank you for staying with us and hope that we will have the opportunity to welcome you back in the near future
5 out of 5
by A verified traveler from Germany

Posted 5 Apr 2019
Big rooms, delicious food, fantastic Spa-experience, very quiet