Ratings based on 130 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Friendly staff. Good food. Great views of the Nile. Nice amenities. AC too loud.
Comment from Hotel Management
20 Nov 2024 by Tolip Aswan Hotel, Hotel Management
Dear valued guest,Greetings from Tolip Hotel Aswan, thank you for your recent review on Expedia .We are delighted with learning that you have enjoyed your visit at our hotel.We are looking forward to welcoming you back to Tolip Hotel Aswan for another memorable stay.Warm regards,
by A verified traveler
Posted 18 Nov 2024
Expedia really let us down this time. We paid around $288 per night for this hotel thinking it was a great place. Hotel should be rated a two star hotel max. Very old, depressing, main lights in the room didn’t work, staff seemed sad, food was terrible, etc. Felt like we were in an isolated asylum and we were probably the only ones staying there. So disappointing.
Comment from Hotel Management
18 Nov 2024 by Tolip Aswan Hotel, Hotel Management
Dear valued guest,Greeting from Tolip hotel Aswan. Thank you for taking the time to provide your feedback on the service you received here, we will certainly assess your review internally. We apologize that your experience was not satisfactory and for any inconvenience this caused you. We do hope to welcome you back in the future for a more pleasant experience.Kind regards,
by A verified traveler
Posted 3 Oct 2024
Odayla resepsiyon arası 300 metre yürüme mesafesinde ve hergün kapı giriş kartı kapıyı açmadığı için sorun yaşadım. Eşyalar eski, fitness salonunda çalışan bir iki alet var onlar da kötü durumda. Taksi kullanmak istemediğim için konaklamaya devam etmek istedim ancak ücret iki katina çıktı kesinlikle aldıkları parayı hakketmiyorlar. Tavsiye etmiyorum.
Comment from Hotel Management
18 Nov 2024 by Tolip Aswan Hotel, Hotel Management
Dear valued guest,Greeting from Tolip hotel Aswan. Thank you for taking the time to provide your feedback on the service you received here, we will certainly assess your review internally. We apologize that your experience was not satisfactory and for any inconvenience this caused you. We do hope to welcome you back in the future for a more pleasant experience.Kind regards,
by A verified traveler
Hotel with a good intention
Posted 8 Aug 2024 on HotelsWe had a good experience at this hotel. We only stayed for one night. Service was good but not excellent. Signaling to get to places was poor. Many of the staff members would not speak English and even though most of they tried to assist they were not properly trained or did not know themselves how to help. Our was upgraded to one of the VIP villages next to the nile and the room had ample space and a magnificent view to the pool and the Nile. The room however was not very clean. The sofa had not been vacuumed properly. The TV remote controller had a leather case that was worned out looking old and dirty. We were offered complementary fruits. Overall our experience was not bad and it was a positive one but attention to details would improve the experience of the guests.
I have to mention that we visited the shops in the hotel. The jewelry store an some beautiful items at a very fair price. The young man at the store was very pasive and not pushy as most salesman. We also bought a bag and other items at the other store (in front of the jewelry store). We are very happy with the products we purchased. Good quality and fair price.
Comment from Hotel Management
10 Sep 2024 by FOM, Hotel Management
Dear Valued GuestWe would like to thank you for the pleasant feedback, it makes us happy that you enjoy your stay with us.We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again.TOLIP Aswan Team
by A verified traveler
Posted 22 May 2024
the property could not take credit card to check out. we had a trip planned at 5:30am and waited for an hour. in the end we had to pay cash.
this hotel is the worst among all Egyptian hotels we stayed in. not clean, and the shower water is either too hot or too cold and change irregularly. no way to have a good shower after a long hot day.
by A verified traveler from ATLANTA
Posted 17 May 2024
Property is old yet nice. You can tell at one point of time this hotel was great! Hotel need some upgrades overall nice for a night.
by A verified traveler
Posted 24 Apr 2024
This is a perfect place for tourist. Room is big , clean , staff is friendly and the breakfast bag for next days’ trip is prepared well
Comment from Hotel Management
10 May 2024 by Tolip Aswan Hotel, Hotel Management
Dear Valued GuestWe would like to thank you for the pleasant feedback, it makes us happy that you enjoy your stay with us.We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again.TOLIP Aswan Team
by A verified traveler
Posted 17 Mar 2024
Property was gorgeous with the Nile suites very spacious, next to the pool, and next to the river. Great sunset views! The event center was fun with bowling, billiards, and other games. Had three issues: (1) Room service food and quality of service were not good. Main issue was the lack of English-speaking ability among the staff resulting in messing up my order multiple times. Also, the meat was always overcooked and quite dry. (2) Wi-Fi did not work while we were there as they said they were updating the system. (3) Hot water in the shower was not consistently available. With all that said, I would still go back as the property was beautiful and service was friendly.
Comment from Hotel Management
3 Apr 2024 by Tolip Aswan Hotel, Hotel Management
Dear distinguished guests Greeting from Tolip hotel Aswan, we would like to thank you for your recent review on Expedia. It’s a great pleasure know that you have enjoyed your stay at our hotel. We are looking forward to welcoming you more times at Tolip Hotel Aswan where you will have a memorable stay.Warm regards,
by A verified traveler
Posted 24 Dec 2023
Good 👍
by A verified traveler
Posted 5 Oct 2023
First we travel a lot. We generally give great reviews. This property was once a jewel but the room we stayed in which was supposedly an upgrade was in acrosels the street on the Nile. I would have been spectacular but the room was tired..rust on faucets corners of the shower were black with age ot possibly mold. My wide could not sleep on the rock of a maitress. Reception area is beautiful the staff were wonderful and breakfast was really well done. Great vistas from the breakfast deck the main hotel seems really spectacular. Dont pay extrs to do across the street it sucks.
Comment from Hotel Management
5 Oct 2023 by Tolip Hotel, Hotel Management
distinguished guests We are sorry to hear that you had a negative experience at our hotelWe strive to provide exceptional service to all our guest and we apologize to fell short in…………..We are grateful for your feedback and we will use it to improve our service.
