Marhaba Hotel Aswan (Aswan) Hotel Review

1 out of 5

by A verified traveler

Posted 7 Jul 2024

The pictures are so wrong, most of those amenities does not exist anymore, pictures are probably very old, this place hasn’t been updated since then, we requested a non-smoking room and they give us a smoker, after talking to front desk and ask for a room change, the person said - we will fix it - and sent a housekeeping person with a air freshener and spray here and there … didn’t do anything, the smell was so strong and penetrated in walls, curtains and linens, the “ac” filter was full of smoke and cigarette smell, this was so disgusting and a huge health hazard, was hard to breathe. The phone never worked , no toilet paper, the fan in the bathroom was broken, doors and windows didn’t locked, the “AC” was probably from 1960 same as the pictures, while running ( because it stops several times ) was so loud that was hard to listen to anything else , never cool down the little room even set to the minimum temperature, just made it super humid ( plus smoke smell), a complete NIGHTMARE. We had to get our stuff and don’t spend the night there.

3 out of 5

by A verified traveler

Posted 15 Oct 2023

The property had good central location. Restaurant was not open for dinner. Breakfast was limited. Air conditioner had no temperature control. Bellman kept crowding onto the elevator so he could push buttons and collect a tip.

4 out of 5

by A verified traveler

Great location but no service

Posted 9 May 2023 on Hotels

Super nice balcony view overseeing Nile River. Location less than 10 mins walk to train station. Old hotel that aircon remote was not working for one room and another doesn’t have aircon for 3 nights. Reported to staff but no one attend to issue. No cleaning service for throughout stay for 3 nights. Breakfast was provided but very limited variety. Better to eat out nearby.

4 out of 5

by A verified traveler

Posted 12 Mar 2023

Satisfied for the staying. Next to Aswan train station and market, Good location.

1 out of 5

by A verified traveler

Posted 18 Feb 2023

Do not stay here. I read the prior reviews and reluctantly stayed here due to no other availability when I landed in Aswan. Upon arrival the bedroom was dirty, hair on the sheets, NO OPERATING HEATER, stains on bed pillows and dirty chairs. My family and I slept using our jackets as blankets as linens were not clean. You could hear music and the hustle and bustle of outside well into 2/3am. The staff however was very polite and friendly. Expedia said we could pay in local currency, but upon arrival they said Expedia charges them and they wanted US dollars instead. Location was great, however I would give this hotel 0 stars if I could.

2 out of 5

by A verified traveler

This traveler left a rating score only Posted 25 Jan 2023 on Hotels

2 out of 5

by A verified traveler

Posted 19 Jan 2023 on Hotels

I tried to book and the cost was showing as £89 including local taxs and charges, when I got there I was charged 4032.EGP works out in uk £126.00. That was £36. pounds over the price. We had a twin room the sheets on the bed had already been slept in I could smell that. The next day I told them about the bed and it was changed.

2 out of 5

by A verified traveler from Fairfax

Posted 6 Jan 2023

This place was outdated, dirty and food was not good. Location was good. I will request a refund paid $150 a night and saw the rate for $30. Do not pay more then $30 for this place. Staff does not speak English. One door main a check in lady friendly. Can’t not even provide a knife to cut an apple because the kitchen was close really!!

2 out of 5

by A verified traveler

Worst hotel I have ever stayed

Posted 1 Jan 2023 on Hotels

This review is based on my stay (28th-30th December 2022). I paid $260.00 for two nights (nightmare!) 1. Location is perfect. THEY DO NOT HAVE ANY FREE AIRPORT SHUTTLE. They are located 30 Km away from the Aswan airport. Airport transfer may cost you 30-60 USD for each person. 2. Rooms, are dirty, smelly, and very old. 3. Airconditioning system does not work. 4. Bathroom is dirty. 5. Breakfast is the worst. The second cup of tea or coffee will be charged, in case you want to have it. 6. Only good for someone who speaks Arabic.