Ratings based on 248 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
In addition to being a nice place to stay (we stayed there in 2019, and 2024), we love all the artwork in the building and on the grounds--the sculptures and the mosaics and stained glass. NEVER remove them in the name of Modernism. Keep them! They give the hotel a timeless elegance. Also, thank you for relighting your neon sign on the roof, and using the original neon tubing where possible, rather than LEDs which rot in the sun over time, whereas neon is glass, and made by hand. I restore vintage neon signs here in the US, and they are a wonderful craft!
Comment from Hotel Management
16 Nov 2024 by Reham, Hotel Management
Dear Gary Thank you for your thoughtful comments! We're so glad to hear you enjoyed the artwork and timeless elegance of the hotel. We absolutely agree—preserving these unique elements adds character to the property. We're also thrilled that you noticed and appreciated the neon sign restoration. We value your insights as a vintage neon sign restorer! Looking forward to welcoming you again in the future.
by A verified traveler from Washington
Posted 12 Nov 2024
The Hotel Basma was a lovely place to stay in Aswan. The staff were incredibly helpful and kind. They helped me arrange tours to Philae Temple and Abu Simbel. They made sure everything went as smoothly as possible. The room was nice and had everything I needed. The views of the Nile from the balcony was the best.
Comment from Hotel Management
13 Nov 2024 by Reham, Hotel Management
Dear Frederick it sounds like you had a wonderful stay at Hotel Basma in Aswan! The staff's helpfulness and the beautiful views of the Nile really seem to have made your trip special. It's great that they helped with tours to Philae Temple and Abu Simbel, making your experience even more seamless. A comfortable room with a balcony view of the Nile is always a highlight too
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Reham, Hotel Management
Thank a lot for your gentle review wish to see you again
by A verified traveler
Posted 19 Sep 2024
Beautiful, clean and comfortable hotel for my brief stay before joining my Nile Cruise. The staff were very friendly and the buffet breakfast excellent.
Comment from Hotel Management
21 Sep 2024 by Reham, Hotel Management
Thanks a lot we really appreciate your review
by A verified traveler from Pella
Posted 29 Aug 2024
The hotel is sitting up on a hill. It has a great view of the town! And the staff are just amazing
Comment from Hotel Management
31 Aug 2024 by Reham, Hotel Management
Dear GaryThank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the stunning views from our hilltop location and that our staff made your stay even more special. We look forward to welcoming you back for another amazing experience!"
by A verified traveler from Ridgewood
Posted 23 Aug 2024
Comment from Hotel Management
24 Aug 2024 by Reham Ezz, Hotel Management
Thanks a lot for leaving us a review wish to see you again
by A verified traveler
Room with a view.
Posted 27 Jul 2024 on HotelsNice, resort like hotel overlooking the Nile River. The view from the room was spectacular. Rooms are large, clean, cool and very comfortable. The staff is very polite and helpful. The Nubian museum is right across the street and the Old Cataract Hotel and the port are only a seven minute walk from the hotel. In addition, the hotel can arrange transportation to and from Aswan airport for a reasonable fee. We wish we had stayed longer, it was extremely relaxing and enjoyable.
Comment from Hotel Management
29 Jul 2024 by Reham, Hotel Management
Dear ThomasThank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it’s great to know that we were able to meet your expectations.We look forward to welcoming you back in the future and providing you with another excellent experience.
by A verified traveler
Friendly Hotel
Posted 7 Jul 2024 on HotelsThis is a very good-looking hotel on top of a hill with extraordinary views over the Nile and beyond. There is a tasty breakfast, and wonderful buffets for lunch and dinner.
I had a difficulty and this was fixed with an upgraded room and a smile.
There are 2 sign posted bars near the entrance, but both were closed. There was also a bar in the restaurant which I used one evening, but it is lacking in character, even although the staff are great. I suspect the two bars are open as low season comes to an end. As a solo traveller, this would normally be the place I would meet somebody.
The location is great. It is within walking distance of the promenade (corniche) and the markets if you'd like a good long stroll. The Nubian Museum is opposite and the unfinished obelisk is also within walking distance.
I certainly would consider returning should I be in Aswan again.
Comment from Hotel Management
7 Jul 2024 by Reham, Hotel Management
Dear Peter Thank you very much for your kind words and detailed feedback regarding your recent stay at our hotel
by A verified traveler
Posted 15 Jun 2024 on Hotels
Comment from Hotel Management
22 Jun 2024 by Reham, Hotel Management
Thanks a lot for you review
by A verified traveler
Posted 7 Jun 2024 on Hotels
Comment from Hotel Management
9 Jun 2024 by Reham, Hotel Management
Thanks a lot for your great review
