Ratings based on 969 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Sep 2024
Dropped off our stuff after check-in then went out for the night. Upon our return we realized the air vent/fan unit would not turn on (knew there was no A/C but couldn't even get ventilation from it or heat if it was needed) so the room became very stuffy. Did not notify staff as it was after 11pm and we were very tired. The toilet kept running off and on throughout the night and the hard surface in the bathroom area had a very sticky floor. Priced competitively for the area, especially for a Saturday night, but wouldn't want to stay there for more than a night.
by A verified traveler from Bellevue
Posted 29 Sep 2024
We stayed in a kitchen unit this time ... spacious, clean. The furniture did smell like old cigarette smoke, but not obnoxious. It is on the main street into Astoria, but was relatively quiet (really very little traffic after 10pm).
Comment from Hotel Management
30 Sep 2024 by Heidi, Hotel Management
Brenda, Thank you for choosing to stay with us. We look forward to seeing you again.
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Heidi, Hotel Management
Laurie, Thank you for choosing to stay with us. We look forward to seeing you again.
by A verified traveler
Posted 23 Sep 2024
The manager was very courteous and friendly room was nice and comfortable
Comment from Hotel Management
25 Sep 2024 by Astoria Rivershore Motel, Hotel Management
Dear Anthony,Thank you for your kind feedback! We're delighted to hear that you found our manager courteous and friendly, and that your room was nice and comfortable. We hope to welcome you back for another great stay soon!Kind Regards,Astoria Rivershore Motel Management
by A verified traveler
Posted 22 Sep 2024
It's better not to say anything, just not to go back to that place.
Comment from Hotel Management
25 Sep 2024 by Astoria Rivershore Motel, Hotel Management
Dear Ezequiel,Thank you for your feedback. We're sorry to hear you didn't have a satisfactory experience during your stay. We strive to address our guests' concerns, and we encourage open communication. While we received no complaints during your visit, we understand that the long hallway and room placement might not suit everyone's preferences. We appreciate your input and hope for the opportunity to improve your experience in the future.Sincerely,Astoria Rivershore Motel Management
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Astoria Rivershore Motel, Hotel Management
Dear Harpal,Thank you for leaving us a rating of your stay with us at Astoria Rivershore Motel. We work tirelessly to ensure our guests experience the best hospitality in Astoria Rivershore Motel. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Thank You,Astoria Rivershore Motel Management
by A verified traveler
Posted 17 Sep 2024
The carpets were sticky and dirty. my shoes or socks would stick to the carpet. The wood furniture was so trashed and broken. The furniture was so filthy I did not want to sit on it but had to as the there was no tv in the bedroom as advertised because apparently someone broke it, and they did not replace it, so the living room was the only place to watch tv. The front desk was friendly when I checked in, but she was rude when I questioned the lack of tv. I only picked this hotel for the suite as one of the guests needed to sleep during the day for work but will never stay here again as it was so gross. I would think I would have been offered a discount with not having a tv in the room as advertised.
Comment from Hotel Management
19 Sep 2024 by Astoria Rivershore Motel , Hotel Management
Dear Kelly,Thank you for sharing your feedback. We understand your concerns and want to clarify that the humidity and rain at the coast can sometimes affect the feel of carpets and furniture, particularly during rainy weather. We did inform you about the missing TV before your arrival and offer a discount or room change if needed. However, we didn’t hear from you during your stay regarding any issues, and we would have been happy to assist if you had reached out. We appreciate your understanding and hope to improve your experience in the future.Sincerely,Astoria Rivershore Motel Management
by A verified traveler
Posted 12 Sep 2024
Staff was very welcoming.
Comment from Hotel Management
13 Sep 2024 by Astoria Rivershore Motel , Hotel Management
Dear Cayla,Thank you for sharing your experience! We’re thrilled to hear that our staff made you feel welcome. We look forward to seeing you again!Kind Reagrds,Astoria Rivershore Motel Management
by A verified traveler
Posted 10 Sep 2024
Very good location. Clean- great kitchen
Comment from Hotel Management
11 Sep 2024 by Astoria Rivershore Motel , Hotel Management
Dear Steve,Thank you for your positive feedback! We're glad you enjoyed the location, cleanliness, and kitchen amenities. We hope to welcome you back for another stay soon!Kind Regards,Astoria Rivershore Motel Management
by A verified traveler
Posted 8 Sep 2024
Convenient location for thr Rod run. Carpet was disgusting, so dirty we had to wash our feet before putting socks and shoes on. parking was very narrow and limited in front of the hotel. No maid service for a 2 night stay. With all of these things price is outrageous
Comment from Hotel Management
11 Sep 2024 by Astoria Rivershore Motel , Hotel Management
Dear Deborah,Thank you for sharing your feedback. We're glad you found the location convenient for the Rod Run. However, we regret that other aspects of your stay, such as the carpet's cleanliness, parking situation, and lack of maid service, did not meet your expectations. Your comments regarding the pricing and the conditions are valuable to us, and we'll review them to ensure improvements are made. We hope you consider giving us another chance in the future.Sincerely,Astoria Rivershore Motel Management
