Ratings based on 11 Verified Reviews
5.0 Room cleanliness
4.6 Service & staff
5.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Aug 2024
Comment from Hotel Management
21 Aug 2024 by Simon and Susan, Hotel Management
Dear Tracey,Thank you for your review and we look forward to welcoming you back again very soon.
by A verified traveler
Posted 13 Aug 2024
Comment from Hotel Management
15 Aug 2024 by Simon and Susan, Hotel Management
Dear Julie,Thank you so much for staying with us and we hope to see you again very soon.
by A verified traveler
Posted 26 Jun 2024
Comment from Hotel Management
27 Jun 2024 by Simon and Susan, Hotel Management
Thanks for staying with us David. We hope to see you again very soon!
by A verified traveler
Posted 23 Jun 2024 on Hotels
The hotel was great. It has a really cool historic feel.
Comment from Hotel Management
25 Jun 2024 by Simon and Susan, Hotel Management
Thanks for staying with us Adam. We hope to see you again very soon.
by A verified traveler
Posted 22 Jun 2024 on Hotels
Comment from Hotel Management
22 Jun 2024 by Simon and Susan, Hotel Management
Dear Michael,Thank you for staying with us. We hope to welcome you back again very soon.
by A verified traveler
Posted 6 Jun 2024 on Hotels
Comment from Hotel Management
7 Jun 2024 by Simon and Susan, Hotel Management
Dear Tarynn,Thank you for staying with us. We are so happy to hear that you enjoyed your visit with us. We look forward to welcoming you back very soon.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
7 Jun 2024 by Simon and Susan, Hotel Management
Dear Ruth Anne,Thanks for staying with us. We are so happy to hear that you enjoyed your visit with us and look forward to welcoming you back very soon.
by A verified traveler
Unique hotel stay in downtown Aspen
Posted 1 Mar 2024 on HotelsWe loved our stay at The Residence Hotel. The hotel is super convenient to Aspen Mtn for skiing. The gondola is less than a 10 min walk! The room was spacious which we appreciated with our 2 dogs. The bed was extremely comfortable and we enjoyed having a little kitchen to make coffee/tea and breakfast in the morning. We will certainly stay again when visiting Aspen.
Comment from Hotel Management
3 Mar 2024 by Simon and Susan, Hotel Management
Dear Elena,Thank you for staying with us and for your wonderful review. I am glad that you and your 2 pups enjoyed the hotel and Aspen. Please reach out to us next time your travels bring you to Aspen. All the best,
by A verified traveler
Posted 13 Aug 2023 on Hotels
Lavish old world surroundings with sitting area and kitchen. Good location for walking and restaurants and shopping next door. Stairs could have been a problem if we were not in good shape.
Comment from Hotel Management
21 Aug 2023 by Simon and Susan, Hotel Management
I am so happy to hear that you enjoyed our hotel and the feel of the hotel. We hope to welcome you back again soon.
by A verified traveler
Posted 18 Jul 2023
Used ear plugs each night to get to sleep. Little insulation between rooms & outside wall. Shower beautiful but open & cold. Parking not reserved, find something on the street 1/4 mile away.
Comment from Hotel Management
18 Jul 2023 by Simon and Susan, Hotel Management
Dear Mark,Thank you so much for your feedback. I am sorry to hear that you found the hotel noisy. The hotel is located in the heart of Aspen and while we sometimes hear the street noise early in the evening, it typically dissipates very quickly. The hotel was built in 1885 and is constructed of solid stone and brick. As for your comments on parking, it is unfortunately out of our control as the City of Aspen only allows overnight parking in the residential zones, which are located 3 blocks from the hotel. Aspen has changed a lot since 1885 and back then parking was probably not of an issue as it is today. Kindest Regards
