Ratings based on 39 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Mar 2020 on Hotels
by A verified traveler from Twyford UK
Posted 15 Feb 2020
We’ve stayed 3 or 4 times at Excelsior, and, as last visit, had a wonderful time.
The setting is amazing, Kirstin who runs it is lovely, very efficient and an amazing cook! James who is maitre d’, is also very personable and helpful. Both of them make sure your stay is top class.
There’s a golf buggy you can use to look round the vineyard. The wine is very good indeed, and guests get to drink it free, whether lounging round the beautiful pool or enjoying one of Kirstin’s wonderful dinners.
We will go back and would definitely recommend it.
by A verified traveler
John & Breeda. Ireland
Posted 7 Mar 2019 on HotelsAmazing. Kirsten and James really looked after us. Dinner on both nights was delicious and the wine tasted like More!!!!. Tessa is great company on the buggy touring the wine farm. Enjoyed watching the grape harvesting on our walks.
Will be back
Comment from Hotel Management
12 Mar 2019 by Kirstin, Hotel Management
Hallo John & Breeda,
Thank you so much for your very kind review! It was wonderful having you here and we look forward to welcoming you back soon!
With kindest regards,
Kirstin
by A verified traveler
Posted 1 Dec 2018 on Hotels
Comment from Hotel Management
2 Jan 2019 by Kirstin, Hotel Management
Thank you for the rating!
Kindest regards,
Kirstin
Recommended
for Everyoneby A verified traveler from Nottinghamshire, Uk.
Stunning wine farm, pool and views.
Posted 1 Mar 2018
Pros: Wine farm, history, pool, food, altogether a relaxing experience.
Cons: The wi-if. It was quiet irritating as it kept going off and we had to ask several times for it to be put back on. No bin at the side of the tea tray.
Location: Stunning location, fab wine farms close by. Close to Robertson.
Had a fab 2 night stay at this beautiful wine farm. Dinner was very good with as much wine as you liked included. The pool is big with beautiful views of vines and mountains. Had a couple of walks in the mornings accompanied by the farms sheep dogs which was great. Very relaxing stay, lots of wine farms close by, short drive in to Robertson, great food also at GRAZE right next to the farm dam.
The bedroom was small but we did have our own small sitting room as well and also a lovely stoop outside with further sofa’s to relax on.
Really good breakfast, pastries, fruits, cold meat and cheese etc also a cooked breafast to order.
Comment from Hotel Management
15 Mar 2018 by Kirstin, Hotel Management
Hallo Marnie,
Thank you so much in taking the time to review your stay here! We greatly appreciate it!
I am so glad to hear that you had a wonderful stay and enjoyed the breakfast, lunch and dinner we had to offer!
I am sorry about the internet - we did go through a rocky few weeks of having poor signal and admit the only way to get it going again was to reset it entirely. It seems like that is all sorted now!
I hope that we get to welcome you back one day!
With kindest regards,
Kirstin
Recommended
for Couplesby A verified traveler
Laid back manor
Posted 17 Jan 2018
Pros: Relaxing approach from staff and location was fantastic.
Location: On site wine tasting delightful and informative went back for more wine the next morning!
Perfect start to holiday after short drive from the airport.
Well worth booking the dinner option for a great evening with James attentive to every details, excellent food and wine.
Comment from Hotel Management
23 Jan 2018 by Kirstin, Hotel Management
Thank you so much for your wonderful review!!
We hope to welcome you back one day!
Recommended
for Everyoneby A verified traveler
Posted 2 Dec 2017
Tranquil setting amongst the vines and mountains. James and Kirsten were wonderful and so accommodating.
Comment from Hotel Management
5 Dec 2017 by Kirstin, Hotel Management
Thank you so much for your wonderful review! It was an absolute pleasure hosting you here and hope to welcome you back one day!
by A verified traveler
A bit of a disappointment
Posted 13 Feb 2017 on HotelsThe evening meal was really good and the hotel grounds were nicely kept but otherwise this hotel was a bit of a disappointment. Nobody seemed to be managing it. We would have liked to relax by the pool, but with just 12 recliners for 18 guests that was not possible. Air con in the room was ineffective. Breakfast service was under-manned, uncleared tables, and flies feasting on the cold buffet.
by Lesley from Warrington
A real gem, would stay longer next time
Posted 28 Feb 2016 on HotelsVery welcoming, lovely room nice deli for lunch and free wine tasting . Biggest pool we've seen on our travels and very nice pool area but still not huge. Not much choice for dinner but it was beautifully cooked and one of The best meals we had all holiday,( and free wine from the estate).
by A verified traveler
Posted 11 Jan 2016 on Hotels
A very enjoyable stay with nice staff especially James.
The pool deck was a most attractive feature with such
wonderful views - as was the garden and the lovely old
house was a pleasure
he lovely old house
was a pleasure
was a
