Ratings based on 963 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Handy for us
Comment from Hotel Management
22 Sep 2024 by Manager, Hotel Management
Hello John,We appreciate you taking the time to share your experience with us. Your feedback is valuable in helping us continually improve our services for all our guests. Should you have any further comments or suggestions, please don't hesitate to reach out to our management team directly.
by A verified traveler
Posted 17 Sep 2024
Nice property just across the street from Lake Superior, so you can view it.
Comment from Hotel Management
19 Sep 2024 by Manager, Hotel Management
Hello Bruce,Thank you for highlighting the convenient location near Lake Superior for our guests to enjoy the view. We hope you had a relaxing stay with us.
by A verified traveler from durango
Posted 16 Sep 2024
Z
Comment from Hotel Management
18 Sep 2024 by Manager, Hotel Management
Hello jeannine,We are sorry to hear about your experience. Your feedback is valuable to us, and we will share it with our team for further improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 13 Sep 2024
Have stayed there for many years on trips from MI to MN always found it an excellent place to stay.
Comment from Hotel Management
14 Sep 2024 by Manager, Hotel Management
Hello Sandra Jo,We are delighted to hear that you have consistently enjoyed your stay with us over the years. Your loyalty means a lot to us, and we look forward to welcoming you back on your future trips. Thank you for choosing us as your home away from home.
by A verified traveler
Posted 13 Sep 2024
A/C not working...no other rooms available...no repair available
Comment from Hotel Management
13 Sep 2024 by Manager, Hotel Management
Hello Wayne,We apologize for any inconvenience you experienced during your stay; our maintenance team works diligently to resolve issues promptly. Your feedback helps us improve our services for future guests. For any further assistance or feedback, please reach out to our management team directly.
by A verified traveler
Posted 10 Sep 2024
The room had been completely redone. Bathroom brand new. Hotel was quiet.
Comment from Hotel Management
10 Sep 2024 by Manager, Hotel Management
Hello Sharon,We are delighted to hear that you enjoyed the newly renovated room and facilities, as well as the serene environment during your stay. Your comfort is our priority, and we strive to provide a relaxing experience for all our guests. Thank you for sharing your feedback with us.
by A verified traveler
Posted 7 Sep 2024
pool not clean
food could be better
Comment from Hotel Management
7 Sep 2024 by Manager, Hotel Management
Hello Yevgeniy,We appreciate your feedback on the pool and food offerings. We'll share your comments with the team for further evaluation. Thank you for bringing this to our attention.
by A verified traveler from Janesville
Posted 7 Sep 2024
Not the best place around, but it was fine.
Comment from Hotel Management
7 Sep 2024 by Manager, Hotel Management
Hello Paul,We appreciate your feedback and will use it to improve our services. Your comments help us strive for excellence in guest satisfaction. Thank you for staying with us.
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Manager, Hotel Management
Hello Jonathan,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back soon for another fantastic stay!
by A verified traveler
Posted 3 Sep 2024
Need more parking space
Comment from Hotel Management
6 Sep 2024 by Manager, Hotel Management
Hello Julius,We appreciate your feedback regarding the parking space and will share it with our team for future improvements. We aim to provide a comfortable experience for all our guests. Thank you for staying with us.
