Ratings based on 121 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Lovely staff and cleans and quiet
by A verified traveler
Posted 16 Nov 2024
didn't find out there was no pool until we got there and a hard already paid for the room
Comment from Hotel Management
18 Nov 2024 by JAY, Hotel Management
Hello Ashlee,We are very sorry to hear about the pool because pool was under maintenance and we already updated on the choice website and choice Hotels updated all other 3rd parties.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Jay, Hotel Management
Hello Jeffrey,I don't see you stay with us. but we always tell our guest upon check in if any concern please inform to front desk as we are happy to help and by chance if you have any concern for the room we are happy to change the room right away.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
11 Nov 2024 by Jay, Hotel Management
Hello Josh,Thank you for staying with us.
by A verified traveler
Posted 19 Oct 2024
Staff was extremely friendly..accomodations were update and clean..I would definately stay here again!
Comment from Hotel Management
10 Nov 2024 by Jay, Hotel Management
Hello Barbara,Thank you for staying with us and for the positive feedback. See you next time.
by A verified traveler
Posted 16 Oct 2024
Nice place for the age
Comment from Hotel Management
11 Nov 2024 by Jay, Hotel Management
Hello Adam,Thank you for staying with us.
by A verified traveler
Posted 5 Oct 2024
Clean, courtesy easy access professional
Comment from Hotel Management
7 Oct 2024 by jay, Hotel Management
Hello Clinton,Thank you for staying with us & positive feed back.
by A verified traveler from Melbourne
Posted 1 Oct 2024
Comment from Hotel Management
7 Oct 2024 by jay, Hotel Management
Hello Cassandra,Thank you for staying with us.
by A verified traveler
Posted 17 Sep 2024
Liked the pool and the location of the property to the interstate. Room was clean and staff was friendly, and breakfast was well prepared.
Comment from Hotel Management
1 Oct 2024 by jay, Hotel Management
Hello Greg,Thank you for staying with us & positive feedback.
by A verified traveler
Posted 15 Sep 2024
Excellent except upon arrival they demanded additional payment that was not stated on the online booking.
Comment from Hotel Management
16 Sep 2024 by jay, Hotel Management
Hello Taylor,Thank you for staying with us. As you stated about the additional payment, that was not the payment, it was the security deposit mandatory to hold. As you paid online and Hotel.com need to explain to you how online booking works. So, we had to ask your CC to hold the money which will go back to your account in 3 to 5 business days. It is not only for you, this applies to every guest.You can check with Expedia or Hotel.com.
