Ratings based on 964 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Bed was uncomfortable, very noisy and had to ask for housekeeping.
by A verified traveler
Posted 26 Sep 2024
by A verified traveler
Posted 25 Sep 2024
Nice place, good breakfast, very friendly stuff
by A verified traveler
Posted 24 Sep 2024
Staff was nice enough, unfortunately the room I was assigned had dirty bedding and room itself had a very strong dog odor, I believe it was coming from the drapes and carpet. I was told they had no other rooms available so they couldn't switch me somewhere else. I did see a number of dogs on leashes from other guests so it's common to have dogs in some of the rooms. I will not book that hotel again.
Comment from Hotel Management
24 Sep 2024 by Front Office Manager, Hotel Management
Thank you for sharing your feedback. I’m sorry to hear about your experience with the room odor and cleanliness. Your feedback is invaluable in helping us improve our services. We hope to have the opportunity to welcome you back and provide a better experience in the future.
by A verified traveler
Posted 21 Sep 2024
Nice, clean and spacious rooms. Friendly welcoming staff. And great location with lots to do nearby.
Comment from Hotel Management
21 Sep 2024 by Front Desk, Hotel Management
It sounds like you had a wonderful stay with clean and spacious rooms, friendly staff, and a great location with plenty to do nearby. Thank you for taking the time to complete the survey.
by A verified traveler
Posted 18 Sep 2024
Stayed for two nights. German cockroaches crawling all around our room. Probably killed 20 in the two nights we stayed there. Due to the bugs we were in the room as little as possible. Very hard to sleep when worried about roaches crawling all over you. Won’t be back.
Comment from Hotel Management
21 Sep 2024 by Front Desk, Hotel Management
I’m really sorry to hear about your experience with the cockroaches. That sounds incredibly unsettling and must have made your stay very uncomfortable. I do apologize for the inconvenience.
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Front Desk, Hotel Management
Thank you for taking the time to complete this survey. we appreciate your business, and we appreciate the perfect score.
by A verified traveler
Posted 17 Sep 2024
A convenient location, quiet room, comfortable bed, adequate breakfast.
Comment from Hotel Management
17 Sep 2024 by Front Desk, Hotel Management
It sounds like you had a pretty good stay! A convenient location, a quiet room, a comfortable bed, and an adequate breakfast can really make a difference.
by A verified traveler
Posted 17 Sep 2024
The room smelled musky. Then the people next door started fighting, keeping us up at night. The cops showed up twice but they kept fighting. Finally we packed up and found a different hotel.
Comment from Hotel Management
17 Sep 2024 by Front Desk, Hotel Management
I’m really sorry to hear about your experience. It sounds like you had a tough time with the musky smell and the disturbances from the neighboring room. That must have been very frustrating, especially having to deal with the police showing up twice. we hope if you're in the area again you will give us another try.
by A verified traveler
Posted 16 Sep 2024
Nice stay
Comment from Hotel Management
17 Sep 2024 by Front Desk, Hotel Management
Thank you for taking the time to fill out this survey. we hope if you're in the area again you will pick us. thank you
