Ratings based on 994 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
8 Jan 2025 by Front Desk, Hotel Management
Thank you for your feedback, we appreciate your business and for taking the time to complete our survey. Happy New Year.
by A verified traveler
Posted 2 Jan 2025
Never again
Comment from Hotel Management
8 Jan 2025 by Front Desk, Hotel Management
Thank you for your feedback, we appreciate your business and for taking the time to complete our survey. Happy New Year!
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
16 Jan 2025 by Front Desk, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 23 Dec 2024
Do not stay here if you want to use public transportation or if you want to walk around. Not a safe neighborhood and the buses dont go there after the hurricane. That being said, the price was pretty good and it was fairly clean.
Comment from Hotel Management
26 Dec 2024 by Front Desk, Hotel Management
Thank you for your feedback, the bridge is open now, public transportation is available.
by A verified traveler
Posted 21 Dec 2024
Great value
Comment from Hotel Management
26 Dec 2024 by Front Desk, Hotel Management
Thank you for your feedback we hope to see you again. Happy New Year!
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Front Desk, Hotel Management
Thank you for the perfect we look forward to seeing you again.
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
3 Dec 2024 by Assistant General Manager, Hotel Management
Thank you for your feedback, we appreciate your business and the opportunity to have you as our guest. we hope to see you again if in the area.
by A verified traveler
Posted 21 Nov 2024
The place is recovering from Helene. We appreciated its cleanliness
Comment from Hotel Management
29 Nov 2024 by L. DeHart ~ General Manager & Team, Hotel Management
Dear Francisco,Thank you for your wonderful review and for giving us a perfect rating! We are delighted to hear that you were happy with your stay at Quality Inn & Suites Biltmore East.We appreciate your kind words about our cleanliness, especially as we continue to recover from Helene. Our team has been working diligently to ensure that our property remains a comfortable and welcoming place for all our guests, and your recognition means a lot to us.Your satisfaction is our top priority, and we are thrilled to know that we met your expectations. We look forward to welcoming you back in the future and continuing to provide you with excellent service.Warm regards,L. DeHartGeneral ManagerQuality Inn & Suites Biltmore East
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Front Desk, Hotel Management
Thank you for your feedback, we hope to see you again if in the area.
by A verified traveler from Plainfield
Posted 8 Oct 2024
Property was clean, updated, well maintained, and all staff In encountered were great. Breakfast had a large selection of options! Outdoor patio space was a nice place to gather. Would recommend!
Comment from Hotel Management
18 Oct 2024 by AGM, Hotel Management
It sounds like you had a fantastic stay! The clean and updated property, friendly staff, and large breakfast selection must have made your visit enjoyable. The outdoor patio space seems like a great spot to relax and gather. we hope to see you again if in the area.
