Ratings based on 988 Verified Reviews

4.4 out of 5
79% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2024
4 out of 5
by A verified traveler

Posted 27 Dec 2024
Elevator out of service for two days
3 out of 5
by A verified traveler

Posted 27 Dec 2024
Minutes away from Biltmore and Texas Roadhouse
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Dec 2024
5 out of 5
by A verified traveler

Posted 22 Dec 2024
We always enjoy this hotel and it’s location close to Biltmore. I would highly recommend staying here.
4 out of 5
by A verified traveler

Posted 17 Dec 2024
I was not expecting to pay almost $30 dollars for breakfast for myself and friend. Also told the housekeeper that we did not need new sheets in the AM but would need fresh towels. The towels were never delivered. But the desk staff were very amiable and helpful.
5 out of 5
by A verified traveler

Posted 16 Dec 2024
Great location!!
5 out of 5
by A verified traveler

Posted 7 Dec 2024
Great location and lovely room!
3 out of 5
by A verified traveler

Posted 5 Dec 2024
Pros: Really close to Biltmore Estate and restaurants. Cookies were good. Bed was very comfortable. Cons: Only elevators at the end of a long hall. And elevators audible from nearby room. Silverfish found on my socks as i picked them up off the floor.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2024
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