Ratings based on 996 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jan 2025
Excellent
by A verified traveler from Cincinnati
Posted 13 Jan 2025
Comment from Hotel Management
14 Jan 2025 by C. Cruz, Hotel Management
Thank you for sharing your feedback. We’re sorry to hear that your experience with us didn’t meet your expectations. Your satisfaction is very important to us, and we’d like to understand more about what went wrong to improve our services.
by A verified traveler
Posted 3 Jan 2025
Comment from Hotel Management
6 Jan 2025 by C. Cruz, Hotel Management
Thank you for staying with us during these trying times. We appreciate your business and the positive feedback.
by A verified traveler
Posted 1 Jan 2025
Our check in was seamless. The location was convenient to the areas that we planned to visit.
Comment from Hotel Management
3 Jan 2025 by C. Cruz, Hotel Management
Good day, Rhonne,Thank you for staying with us during these trying times. We truly appreciate the feedback.
by A verified traveler
Posted 31 Dec 2024
Ghetto
Comment from Hotel Management
3 Jan 2025 by C, Cruz, Hotel Management
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Our property and the surrounding community are still recovering from the impacts of the recent hurricane, which has posed significant challenges for us and many others in the area.We are working tirelessly to restore our facilities and ensure that all our guests enjoy a comfortable and pleasant experience. Your comments are invaluable as we continue to make improvements, and we truly appreciate your understanding during this time.
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
25 Dec 2024 by C. Cruz, Hotel Management
Thank you for staying with us during these trying times of Hurricane recovery. We appreciate the feedback and your tourism support.
by A verified traveler
Posted 18 Dec 2024
I did not like parking my car in the shopping center parking lot. There were too many smokers near the front entrance.
Our room was excellent and the staff could not have been better.
Comment from Hotel Management
25 Dec 2024 by C. Cruz, Hotel Management
Thank you for taking the time to share your thoughts. We're delighted to hear that you enjoyed your room and received excellent service from our staff—they truly make a difference! We understand your concerns about parking and smoking near the entrance. Unfortunately, the hurricane has temporarily impacted our facilities, and we're working hard to address these issues and enhance the guest experience.
by A verified traveler
Posted 15 Dec 2024
next to a very busy interstate highway. Terrible traffic flow, go west to get to east ramps.
Comment from Hotel Management
16 Dec 2024 by C Cruz, Hotel Management
Apologies for the difficulty getting here. There have been some re-routing of traffic through our area due to the Hurricane.
by A verified traveler
Posted 5 Dec 2024
I have family in Asheville. My partner and I stayed at Country Inn after the hurricane hit, during Thanksgiving with my extended family. It was very nice after a 10 hour car ride to be able to have a complimentary hot meal at the hotel. I loved all of the amenities the hotel provided. My partner especially loved the gym & pool. Everything was clean and the bed was super comfortable! We will definitely stay here again on our next visit.
Comment from Hotel Management
9 Dec 2024 by C. Cruz, Hotel Management
Diane,Thank you so much for staying with us. We truly appreciate the great feedback.
by A verified traveler
Posted 27 Nov 2024
Friendly staff, pets welcome
Comment from Hotel Management
5 Dec 2024 by C. Cruz, Hotel Management
Thank you for your kind words! We're so glad to hear you had a positive experience with our friendly staff, and we're happy that your pets were able to join you. We hope to welcome you and your furry friends back again soon!
