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Candlewood Suites Asheville Downtown, an IHG Hotel

2.5 star property
Hotel with free parking, near The Orange Peel

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Candlewood Suites Asheville Downtown, an IHG Hotel

Property amenity
Property amenity
Property amenity
Desk, blackout drapes, soundproofing, iron/ironing board
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, 2 Queen Beds

Room amenity

Premium Studio Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Mountain View

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Premium bedding, in-room safe, desk, blackout drapes
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About the neighborhood

Map
49 TUNNEL ROAD, Asheville, NC, 28805

What's nearby

  • Wicked Weed Brewing - 2 min drive
  • The Orange Peel - 3 min drive
  • Harrah's Cherokee Center - Asheville - 3 min drive
  • Asheville Mall - 3 min drive
  • Biltmore Estate - 14 min drive

Getting around

  • Asheville Regional Airport (AVL) - 20 min drive

Restaurants

  • ‪Blaze Pizza - ‬2 min drive
  • ‪Cookout - ‬19 min walk
  • ‪Panda Express - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Panera Bread - ‬2 min drive

About this property

Candlewood Suites Asheville Downtown, an IHG Hotel

Hotel in the city center
A rooftop terrace, laundry facilities, and a bar are just a few of the amenities provided at Candlewood Suites Asheville Downtown, an IHG Hotel. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • ATM/banking services, a 24-hour front desk, and luggage storage
  • Coffee/tea in the lobby, an off-leash area, and a banquet hall
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 103 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and hair dryers
  • 50-inch LED TVs with cable channels
  • Heating, limited housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lux Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 1 2024 to October 12 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Property is also known as

Candlewood Stes Downtown
Candlewood Suites Asheville Downtown
Candlewood Suites Asheville Downtown, an IHG Hotel Hotel
Candlewood Suites Asheville Downtown, an IHG Hotel Asheville

Frequently asked questions

Does Candlewood Suites Asheville Downtown, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

Is Candlewood Suites Asheville Downtown, an IHG Hotel pet-friendly?

Yes, Candlewood Suites Asheville Downtown, an IHG Hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 30 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Candlewood Suites Asheville Downtown, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites Asheville Downtown, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Asheville Downtown, an IHG Hotel?

Check-out is at 11:00 AM.

Where is Candlewood Suites Asheville Downtown, an IHG Hotel located?

Located in the heart of Asheville, this hotel is within 1 mi (2 km) of Innsbruck Mall, Buncombe County Courthouse, and Asheville City Hall. Asheville Mall and Pack Square are also within 1 mi (2 km).

Candlewood Suites Asheville Downtown, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 352 out of 480 reviews" "
Rating 8 - Good. 77 out of 480 reviews" "
Rating 6 - Okay. 19 out of 480 reviews" "
Rating 4 - Poor. 9 out of 480 reviews" "
Rating 2 - Terrible. 23 out of 480 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shelly

Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Sep 2024

10/10 Excellent

tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this space and its rooftop! The lobby was awesome and felt more like a fun VIP lounge.
Stayed 2 nights in Sep 2024

10/10 Excellent

Charissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually stay in an VRBO but stayed here since I was only in town for 2 nights. The staff was very warm and friendly. When I got to the room I was pleasantly surprised at how spacious it was. I travel around the world, and this had to be one of the cleanest rooms I had ever seen. The beds were very comfortable. I will stay here and again and I would recommend this hotel. It is very convenient to downtown Asheville.
Stayed 2 nights in Sep 2024

8/10 Good

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very satisfied with our choice will recommend and will return
Stayed 1 night in Aug 2024

8/10 Good

Cory

Traveled with family and small children
Liked: Cleanliness
It worked well for my family: 2 littles under 3. It allowed for a room that was closed by a door to allow the baby to sleep in pack n play without toddler waking him. However bed and pillows left a lot to desire limiting my wife's sleep.
Stayed 1 night in Sep 2024

8/10 Good

chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay only disappointment was they did not have the staff to open the rooftop bar
Stayed 2 nights in Sep 2024

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the Candlewood Suites in Asheville! The rooftop sitting areas and bar were a nice feature. The employees at the front desk were very friendly and helpful. Very clean hotel and very convenient to downtown areas.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend being on the top floor at anytime
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Quiet. Staff was super friendly and exceptional! Will stay here again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place with a beautiful view on the rooftop bar
Stayed 3 nights in Aug 2024

10/10 Excellent

Brigit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved pretty much everything about this hotel. The check in lady was awesome. VERY friendly and kind. The roof top bar was lovely! I loved that; I think some live music would be amazing up there! I loved having our room next to the lobby to be close, but it is definitely noisy in the morning. Did not bother me, but I think anyone who really values quiet will probably not appreciate room 111. I am very hard of hearing so it did not bother me.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Tevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the in room kitchen! It’s like home away from.
Stayed 2 nights in Aug 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, clean, awesome room with big fridge, stove top, microwave AND dishwasher. Super comfy beds. Great home base to explore Asheville.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, Friendly staff
Stayed 1 night in Aug 2024

6/10 Okay

kelley

Disliked: Staff & service
This property was average. Nothing special, no housekeeping, standard room. Nothing special
Stayed 3 nights in Aug 2024

8/10 Good

Robin

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and had everything we needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Holly

Liked: Amenities, property conditions & facilities
It was great 10/10 thank you
Stayed 1 night in Jul 2024

10/10 Excellent

Sergio

Stayed 2 nights in Jul 2024

10/10 Excellent

David, Studio City

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big room, soft, warm bed and a good shower and bath combo. Did not like the fact that they clean the room only once per WEEK. Shoul dbe at least every 3rd day or more.
Stayed 4 nights in Jul 2024

8/10 Good

MIchele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice
Stayed 1 night in Jul 2024