Ratings based on 76 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jul 2023 on Hotels
by A verified traveler
Posted 28 Aug 2022 on Hotels
by A verified traveler
Posted 8 Jul 2021 on Hotels
Good location, friendly service.
Overall great value, especially with Ticino Ticket which is valid on most public transportation in Ticino and rebates on a lot of Attractions.
Comment from Hotel Management
12 Jul 2021 by Team Jazzhotel Ascona, Hotel Management
Thank you very much for your good rating! We are pleased that you felt comfortable with us and that you had a pleasant stay. Kind regards
by A verified traveler
Excellent hotel. But not during a heatwave.
Posted 11 Aug 2020 on Hotels Excellent hotel very friendly staff at a good price . Beds are very comfortable, Hotel is in a excellent location.
Only disappointment I did not see it doesn’t have air conditioning. Which is usually fine in Switzerland. But we are having a heatwave and our room opened it up to a communal patio area no window just a sliding glass door so we couldn’t really open the door while sleeping. Got way too hot. The rooms on the upper floors have private patios so you can easily open the patio door at night to stay cool.
I would definitely stay here again, just maybe not in the dead of summer
They also have excellent free Coffee
Comment from Hotel Management
15 Aug 2020 by Team Jazz Hotel, Hotel Management
Thank your very much for your good rating. We thank you for your visit! Best regards
by A verified traveler
Posted 11 Sep 2019 on Hotels
The hotel is well situated, clean and in good condition. They were nice enough to put anti-allergic bedding in the room and some of the extras like free coffee was much appreciated.
The only downside was the bed. Even though I specifically asked for a double bed, they gave us a room with two single beds put together and the gap moved apart while sleeping. Furthermore was the mattress quite uncomfortable.
Comment from Hotel Management
17 Sep 2019 by Staff Jazz Hotel, Hotel Management
Thank you very much for your good rating.
We are very sorry, that we couldn't satisfy your wish for a double bed. Unfortunately all the rooms have two beds put togethter, but with separated mattresses.
We thank you for your visit!
Best regards
by A verified traveler from Toronto
Posted 7 Sep 2019
Very nice hotel a short walk to the lake. Very clean. The staff are very helpful.
Comment from Hotel Management
17 Sep 2019 by Staff Jazz Hotel, Hotel Management
Thank you very much for your rating. We thank you for your visit! Best regards,
by A verified traveler from New Jersey
Uncomfortable beds
Posted 1 Apr 2019 on HotelsThe hotel was beautiful, the staff was lovely and accommodating! Breakfast was very plain for 15 Swiss francs per person, not worth it! The beds were just plain torture, like sleeping in a cot. The comforters were very thin and the pillow might as well have been a thin slab of wood. Terrible night’s sleep!
Comment from Hotel Management
3 Apr 2019 by BF, Hotel Management
Dear Guest,
thank you for staying at our hotel.
We are very sorry that you didn't like our breakfast selection and that the beds were not comfortable for you.
Your comment is very important to us!
We would be glad to welcome you another time and in the meantime we try to improve our service. Best regards
Jazz Hotel Ascona
by A verified traveler
Pleasant short stay
Posted 9 Jun 2024 on HotelsThe staff was very nice. We would have preferred having a room not on the main street, it was quite noisy
Comment from Hotel Management
11 Jun 2024 by Team Jazz Hotel Ascona, Hotel Management
Thank you very much for your good review! We are pleased that you felt comfortable with us and that you had a lovely stay. Kind regards Team Jazz Hotel Ascona
by A verified traveler
Posted 2 Jun 2024 on Ebookers
Comment from Hotel Management
11 Jul 2024 by Team Jazz Hotel Ascona, Hotel Management
Herzlichen Dank für Ihre tolle Bewertung! Es freut uns, dass Sie sich bei uns wohlgefühlt haben und Sie einen schönen Aufenthalt verbracht haben. Freundliche Grüsse,Team Jazz Hotel Ascona
by A verified traveler
Posted 9 May 2024 on Ebookers
Comment from Hotel Management
7 Jun 2024 by Team Jazz Hotel Ascona, Hotel Management
Thank you very much for your great review! We are pleased that you felt comfortable with us and that you had a lovely stay. Kind regards Team Jazz Hotel Ascona
