Ratings based on 154 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Pleasant 2-night stay in Ascoli Piceno.
Posted 3 Aug 2024 on HotelsThe hotel was in the perfect position around the corner from the main square. When we checked in we were shown our room which was spacious but had no natural light. This was disappointing having booked a superior room. We were offered another room but there was only a bath with a hand held shower. So we decided to take the first room which had a large bathroom/walk in shower.
The amenities in the room were good although there was a bad smell much of the time. Breakfast was good and the service was pleasant. Reception staff were polite and helpful. We did not use any of the spa facilities.
by A verified traveler
Posted 5 Aug 2023
Sara was amazing, so helpful and kind. She and the rest of the staff make this a fantastic place to stay in Ascoli Piceno.
by A verified traveler
Posted 31 Jul 2023
staff was really friendly
by A verified traveler
Posted 31 Jul 2023
The hotel and staff were just excellent.
Please note that there is construction going on right now (should be done soon), so driving there required bypassing the GPS.
by A verified traveler
Posted 23 Jul 2023 on Hotels
Nice hotel with very friendly and helpful staff.
This has become our favourite Ascoli hotel.
by A verified traveler from san diego
Posted 4 Jun 2023
The Palazzo dei Mercanti is a wonderful place. We had a very nice stay. The room was very large and comfortable, the staff was very friendly and helpful. The hotel is only a few steps away from the beautiful Piazza di Popalo, shops and dining in the historic center of Ascoli Piceno.
The street in front of the hotel was being repaired so parking was a little bit of an adventure. Fortunately the hotel has valet parking which was very convenient.
We highly recommend this hotel if you are visiting the Historic center of Ascoli Piceno!
by A verified traveler
Posted 17 Nov 2022
Very cool place. Excellent staff and service.
by A verified traveler
Posted 16 Nov 2022
Lovely property overall. But definitely review room choices. Our room was large but kind of a strange layout. Shower in the middle of the room. Large lovely hot tub but water flows so low it would have taken hours to fill. Lots of stairs and lots of hallways between two two connected building. Wish they had been clearer about all the construction and also about the fact that windows in the room were sealed shut.
by A verified traveler
Posted 16 Oct 2022
Lovely city
by A verified traveler
Posted 4 Aug 2022
