Ratings based on 566 Verified Reviews

4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 22 Sep 2024
There is a glass shower in the middle of the room. So, we had to take turns leaving the room so each of us could privately shower. Also, we booked a room for three people and they gave us one double bed and a fold out bed without a telling us until we got into the room and a person was setting up a bed. The breakfast buffet is €22 per person and parking is €20 per day. We had to stay here because it’s all we could find near Munich for Oktoberfest. I don’t recommend unless you’re staying alone or don’t mind showering in front of your whole family.
3 out of 5
by A verified traveler

Posted 26 Aug 2024 on Hotels
Nice enough hotel, a good 15 mins walk to the train station, nothing else around. Very uncomfortable beds, poor air conditioning. Helpful person when checking in. Breakfast, fairly simple but good.
4 out of 5
by A verified traveler

Nice stay

Posted 26 Aug 2024 on Hotels
Good hotel, very good breakfast, not so good location.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Aug 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Aug 2024 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Aug 2024 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jul 2024 on Hotels
3 out of 5
by A verified traveler

Posted 20 May 2024 on Wotif
This hotel is a distance away from the city so a taxi is required to get there and depending on traffic it’s anywhere from 30 - 40 mins. We had a corner room which was a reasonable size however the fridge in the room wasn’t cold, my hubby had a look and it turned out the fridge was pushed too far back for the seal to shut (door attaches to the cupboard door). Our aircon was non existent and we needed a fan, the room was hot as it was surrounded with windows and one of the shutters was ripped therefore not allowing the shutters to close properly, it needed to stay up to prevent banging on glass making our room warmer. The hotel staff said that the whole hotel is on one setting however we found pockets of the hotel colder/warmer than others. Laundry service here if you send before 8.30am it’s back by 8pm however it is VERY expensive plus 3 of my tops came back bigger than when they left. The carpet in the hotel on our floor level 1 STUNK like it had been de-flead or was wet like a dog smell, it was really unpleasant each time we left the room. No safe in our room. The bar staff were amazing though and the breakfast plus the staff, exceptional. The choice for dinner is very limited however there are a couple of shops within walking distance from hotel as is the train station between 15 - 20 min walk. We stayed here May 2024 to be close to IFAT but would never stay here again.
4 out of 5
by A verified traveler

Posted 17 Mar 2024
Bed was amazing, so we're pillows and slept really well. Breakfast was really good, and staff super friendly and helpful. Unfortunately the black out blinds for the room didn't seem to work and stuck up, and the elevator was on the the blink, but we were only on the first floor so was fine.
Comment from Hotel Management
8 Apr 2024 by Hannes, Hotel Management
Dear Kristina, thank you very much for your positive comment, your fantastic review on your recent stay with us. This is a great motivation for the entire team and makes us very happy.We are very glad to hear, that you have enjoyed your stay at the INNSIDE Munich Neue Messe.We hope to welcome you back very soon.Best regardsHannes DietlGeneral Manager
4 out of 5
by A verified traveler from Fremont

Posted 5 Jan 2024
Facility looks new Easy free parking on the street Layout of the room is not optimal
Comment from Hotel Management
9 Jan 2024 by Hannes, Hotel Management
Dear Khian,thank you very much for your positive comment on your recent stay with us at the INNSIDE Munich Neue Messe.This is really wonderful and a great motivation for the entire team!We are working always on our guest satisfaction, for example with the minibar in our rooms, which is free of charge for you and our new, very fast guest WiFi.We hope to welcome you back very soon.Best regardsHannes DietlGeneral Manager