Ratings based on 95 Verified Reviews

4.5 out of 5
71% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Disappointing stay at Ascain.

Posted 2 Jul 2024 on Hotels
We stayed in a double room which was basic with rudimentary self catering facilities which were in need of a refresh. Although the receptionist who checked us in was friendly and helpful, for the majority of our stay there was no-one behind the reception desk.
5 out of 5
by A verified traveler

Posted 26 May 2024
A different style of checking in. They send you a code thru email for door as there is no one to check you in but once we figure it out, it was easy.
5 out of 5
by A verified traveler

Convenience plus value

Posted 26 Jan 2024 on Hotels
A great value for the money. I wanted to visit Biarritz, San Sebastian and St. Jean de Luz and this was a convenient place in between all 3
5 out of 5
by A verified traveler

Posted 23 Oct 2023 on Hotels
Lovely one night stay in a quaint little town with easy parking but close to other major centres like St Jean de Luz. Wonderful restaurant found next to church as well with amazing food. Very good value for money and beautiful breakfast room
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2023 on Hotels
5 out of 5
by A verified traveler

Posted 28 Nov 2022
A place to stay.
5 out of 5
by A verified traveler

Posted 12 Oct 2022
Excellent for a quick stopover, room was tastefully decorated and comfortable. Location is excellent and we would return.
4 out of 5
by A verified traveler

Posted 21 May 2019
The staff were very helpful and the room was clean and tidy.
5 out of 5
by A verified traveler from Limousin

Posted 19 Jun 2018
Lovely hotel, we had a studio which was great for making own breakfasts and drinks we did have one or two meals in but the restaurants in Ascain serve good food so we ate out most of the time. We travelled by train to St Jean de Luz and then used the local bus to get about very good service. The staff at Hotel-Résidence Alaia were so welcoming and very helpful. We will definitely visit again.
5 out of 5
by Machiel

This traveler left a rating score only Posted 30 May 2016 on Hotels