Ratings based on 1,107 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
by A verified traveler from owego
Posted 25 Sep 2024
The hotel charged $428 a night, for a room that had wallpaper falling off the walls and no microwave. The chest refrigerator was on the floor not even on a cabinet. The sprinkler head trim was hanging from the ceiling. Then they charge you $100 a day to park your car or you have to park on the street for $3/hr. Then there was a domestic fight in the hallway @2am that lasted for an hour with no intervention from hotel staff or police. Then when we checked out the staff at the desk just took our room keys and handed us a receipt. They never asked how our stay was, or if everything went well with our stay, nothing!!
Comment from Hotel Management
25 Sep 2024 by Supriya, Hotel Management
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about our hotel. The hotel is not renovating due to summer season; However, we have planned, for winter and will get these all resolved soon. I hope we will be able to retain your valued patronage when your travel plans again bring you to the Asbury Park area.
by A verified traveler
Posted 23 Sep 2024
Expensive for an average hotel
Comment from Hotel Management
24 Sep 2024 by Supriya, Hotel Management
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Front office Management, Hotel Management
Thank you for taking the time to write of your recent experience. It is through such candid feedback that we continue to improve upon our product and services.
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Supriya, Hotel Management
Thank you for your valuable feedback.
by A verified traveler
Posted 14 Sep 2024
I think paying $75 per night to park when staying at the hotel is a little high. Maybe $75 for the 2 day stay makes a little more sense.
Comment from Hotel Management
14 Sep 2024 by Supriya, Hotel Management
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services I forwarded your concern about the parking charges to our valet team. and we hope to see you again.Thank you for choosing us.
by A verified traveler
Posted 13 Sep 2024
Loved the pool!
Comment from Hotel Management
14 Sep 2024 by Supriya, Hotel Management
Thank you for your valuable feedback. We will love to welcome you back.
by A verified traveler
Posted 10 Sep 2024
Easy access to beach and restaurants. Parking outrageous price. Staff very friendly
Comment from Hotel Management
11 Sep 2024 by Supriya, Hotel Management
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services. Noted your concern about Valet parking price and forwarded the same to our valet team.
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Front office mananger, Hotel Management
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Front office mananger, Hotel Management
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services.
