Ratings based on 360 Verified Reviews

4.0 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Mar 2020 on Hotels
Comment from Hotel Management
14 Apr 2020 by フロント, Hotel Management
この度はご宿泊いただきまして誠にありがとうございました。 数あるホテルの中から当ホテルをお選びいただきましてありがとうございます。 次回も是非当ホテルをご利用頂きますよう、一同心よりお待ち申し上げます。
4 out of 5
by A verified traveler

Posted 22 Feb 2020
Liked location. Disadvantages: the front desk staff doesn’t speak any English & no luggage delivery service to/from the airport.
Comment from Hotel Management
7 Mar 2020 by Manager Uchiyama, Hotel Management
Thank you for using our hotel. We also thank you for your feedback. However, it was inconvenient to receive your comments. I apologize. We will work harder to improve the service based on your feedback.
4 out of 5
by A verified traveler from Thailand

Posted 13 Jan 2020
Good staff and perfect area for visit Asakusa temple.
Comment from Hotel Management
13 Jan 2020 by frontdesk: Sonoko, Hotel Management
Thank you for staying with us and giving us a good rate. We hope we will see you again near future!
4 out of 5
by A verified traveler

basic but good stay!

Posted 6 Jan 2020 on Hotels
Good location! Close to the station, shops and the temple. Breakfast was yummy.
Comment from Hotel Management
19 Jan 2020 by FRONT UCHIYAMA, Hotel Management
Thank you very much for having us stay at our hotel. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
4 out of 5
by A verified traveler from Melbourne

Posted 7 Dec 2019
The view of Senso-ji temple from the room window was amazing. Location in Asakusa very convenient close to subway and many restuarants and shops.Quiet and peaceful in the room after days of sightseeing. Decor in the room a bit tired, 3.00pm check in and 10.00am checkout enforced. Overall a good experience.
Comment from Hotel Management
7 Jan 2020 by 担当支配人 内山, Hotel Management
この度は当ホテルをご利用いただき誠にありがとうございます。 また、その際のご感想をお寄せいただき重ねてお礼申しあげます。 快適にご滞在いただけた様子を拝察し大変嬉しく感じております。 お気に召して頂けまして大変嬉しく思います。 また機会がありましたら、再度当ホテルをご利用頂けましたら幸いです。
2 out of 5
by A verified traveler

Posted 10 Nov 2019 on Hotels
Comment from Hotel Management
11 Dec 2019 by Ｍanager Uchiyama, Hotel Management
Dear Sir/Madam Thank you for staying at Viain Asakusa this time Best regards,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2019 on Hotels
4 out of 5
by A verified traveler

Posted 16 Oct 2019
Comment from Hotel Management
22 Oct 2019 by Manager Uchiyama, Hotel Management
Dear Sir/Madam Thank you for staying at Viain Asakusa this time Best regards,
1 out of 5
by A verified traveler

Posted 21 Jul 2019
I booked a no smoking room ,but they give me an smoke room, it is very bad .
4 out of 5
by A verified traveler

A nice hotel in a mostly quiet downtown area

Posted 14 Jun 2019 on Hotels
The hotel is a short walk from Asakasa underground station. The room size is what would be expected in Tokyo at this price and there are limited free amenities. More importantly for me however, the windows open, the aircon and wifi work well and the area and hotel is quiet.
Comment from Hotel Management
14 Jun 2019 by Sonoko, Hotel Management
Thank you for staying with us. We are very happy that it seems like you enjoyed your stay. We hope to see you again when you come to Tokyo next time! Best regards,
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