Ratings based on 26 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2019
Overall we had a bad experience. The way the hostel is set up, people staying in the private rooms had to travel through the space where the individual were located. The space itself was very small so you could hear EVERYTHING very clearly. There was a family staying in the private room with a small child so whenever they left their room to go to the bathroom the child would scream and shout. I recognize that this was not the hostels fault but perhaps they should have warned the family to be respectful and quiet ESPECIALLY after quiet hours.
This place was just too small and loud for us. Sorry.
by A verified traveler
HY Yung
Posted 2 Oct 2019 on HotelsThe room is very big and amenities are sufficient; staff is friendly and helpful; yet the shower curtain is a bit smelly.
Comment from Hotel Management
2 Oct 2019 by Seven Garden staff Jessica, Hotel Management
Thank you for staying with us! hope you had a great time staying here. If you have chances to visit Tokyo again, we hope to see you! kind regards
by A verified traveler from London
Posted 13 Apr 2019
Yes, fantastic location . Friendly staff and bar . Very small family room but well designed
Comment from Hotel Management
16 Apr 2019 by Momoko, Hotel Management
Thank you for staying at SEVENGARDEN!
We are really glad to hear that you could stay comfortably.
We've been trying to improve any facilities, cleanliness and service.
If you have a chance to come to Tokyo, please stay at SEVENGARDEN again!
by A verified traveler from Bangkok,Thailand
Posted 31 Jan 2019
I cannot complain anything. Worthy every penny we paid. I used almost all facilities of hotel. Dinner and breakfast were not much but enough and very delicious. Outdoor onsen with snow and Fujisan view was perfect. Bar, library, internet were decorated in style with personally area. Room with terrace area can show you lake and Fujisan view. All staffs treated you as well as your family. Here is diamond of Kawaguchiko.
Comment from Hotel Management
1 Feb 2019 by Yoshi, Hotel Management
this is a review that the guest posted by mistake.
it does not tell about out hotel.
we don't have onsen with fujisan view.
but thank you for the review anyway!
Seven Garden Yoshi
by A verified traveler
Posted 5 Jan 2019 on Wotif
Great location, nice staff and cafe next door. Grest roomand comfortable beds.
Comment from Hotel Management
6 Jan 2019 by Seven Garden staff Jessica, Hotel Management
Thank you for staying at Seven Garden
We are really glad to get your review. We've been trying to improve any facilities, cleanliness and services.
If you have a chance to come to Tokyo, please stay at Seven Garden again!
by A verified traveler
Posted 5 Jan 2019 on Wotif
Great staff, clean and nice room. Great location as well, beautiful part of Tokyo.
Comment from Hotel Management
6 Jan 2019 by Seven Garden staff Jessica, Hotel Management
Thank you for spending your time to comment for us. We are happy to hear you had a good time at Seven Garden. If you have chances to visit Japan again, we hope to see you!
Kind regards
by A verified traveler
Posted 5 Jan 2019 on Wotif
Lovely and clean room and hostel with lovely staff.
Comment from Hotel Management
6 Jan 2019 by Seven Garden staff Jessica, Hotel Management
Thank you very much for giving us great comments! We are very happy. Your message will be very encouraging! Please come again. We look forward to seeing you!
by A verified traveler from Toronto
Posted 15 Oct 2018
A newly renovated place, its clean and comfortable albeit very small.
Good pillows, comfortable bed, private (tiny!) washrooms, and very good service. My only complaint was that something seemed to be off gassing a smell into the room. But there was a balcony door to open which helped.
Great location!
Comment from Hotel Management
10 Nov 2018 by Yu, Hotel Management
Thank you so much for staying with us and giving us the good review, Sam!!
And we're very sorry for the gas smell thing that made you uncomfortable.
We've made sure of it and tried to get rid of it.
We'll always try to improve anything guests need as much as possible,
We look forward to seeing you again
Best regards
SEVEN GARDEN
by A verified traveler
Posted 24 Dec 2023
サウナの設備もとても良かったです。
by A verified traveler
Posted 18 Apr 2023 on Hotels
