Ratings based on 90 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Aug 2023
Room was ok. Scruffy (wallpaper hanging off, funny smell etc) but I'm not too bothered about that.
The email I received after booking said the front desk was open 6:30 til 22:00. When I arrived at lunch to leave my baggage before check-in (and I emailed ahead to check it was ok) there was nobody there, and no sign saying when someone would be back. I waited around 45mins before eventually going and finding the cleaners who were helpful.
I didn't bother trying to leave my bags after checking out. 7am and once again nobody on reception.
by A verified traveler
Posted 10 Jul 2023
The property is very old and the room is dilapidated and smell. The site mentioned there is onsen but there is no onsen available in the property. Very disappointing and we won’t recommend to others.
by A verified traveler
Terrible experience
Posted 18 Jun 2023 on HotelsIt is a poorly maintained hotel. The 7th floor corridor have a kerosene smell. The water pressure for the shower was very low and our feedback was ignored.
We do not feel safe too.
by A verified traveler
I would stay there again
Posted 31 Jul 2021 on HotelsRooms are fine, clean enough. We booked non-smoking rooms, they really where non-smoking. Located reasonably close to the Asahikawa station, quite convenient. Staff is polite, but we spoke Japanese with them so not sure of their English proficiency.
1st floor (reception area) smells like a public smoking room, absolutely disgusting. They should ban smoking there and ban smoking inside once and for all.
by A verified traveler
Posted 6 Feb 2020
Nice hotel in general and reasonable price. Just one comment on the breakfast, it was super cold and was not worth the price.
Comment from Hotel Management
17 Feb 2020 by OYO Customer Excellence Team, Hotel Management
Thank you for choosing to stay with us for your trip.
Also, we sincerely thank you for taking time out to write a review for us.
We will strive our best to improve our service and facilities from the given reviews.
We look forward to serving you again in the future.
by A verified traveler from Malaysia
Posted 3 Feb 2020
The price is affordable and it is only 20 minutes away from the JR Asahikawa Station. Is is really convenient.
Comment from Hotel Management
5 Feb 2020 by OYO Customer Excellence Team, Hotel Management
Thank you for choosing to stay with us for your trip.
We are glad to hear that your stay with us has been a good one.
We strive to make our future guests' stay a memorable and enjoyable one.
We certainly look forward to delighting you once again during your next stay with us!
by A verified traveler
Posted 7 Dec 2024
by A verified traveler
Posted 28 Nov 2024
コスパは、最高です。
Wi-Fiが、遅い事が、残念でした。
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 7 Nov 2024
内装がところどころ破損しており印象がよくない
