Ratings based on 128 Verified Reviews

4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Aug 2024
An absolute gem! Quiet, peaceful, surroundings, a short taxi from downtown...with a lovely staff.
Comment from Hotel Management
20 Aug 2024 by Yvonne., Hotel Management
Dear David,Thank you for your wonderful review! We’re delighted that you found Zawadi House as a peaceful gem. It’s great to know our location and staff added to your experience. We look forward to welcoming you back soon.Best Regards,Yvonne Sereni.
5 out of 5
by A verified traveler

Posted 18 Jul 2024
The grounds and common areas at the Zawadi House are absolutely beautiful, So peaceful and green. The rooms are average but definitely comfortable. Additionally the breakfast was great and included a small buffet of starters plus made to order eggs, etc. we enjoyed our 1 night stay here (before our safari) very much m.
Comment from Hotel Management
20 Aug 2024 by Yvonne, Hotel Management
Dear Lisa,Thank you for your lovely review! We’re thrilled you enjoyed the peaceful and beautiful surroundings at Zawadi House. It’s great to hear that you found the rooms comfortable and that our breakfast met your expectations. We’re glad you had a pleasant stay before your safari and hope to welcome you back for a longer visit next time.Best Regards,Yvonne Sereni,
5 out of 5
by A verified traveler

Posted 1 Jul 2024
We were only here for 1 night but it was a great hotel. The staff was amazing and the breakfast was delicious. Highly recommend this hotel.
Comment from Hotel Management
20 Aug 2024 by Yvonne., Hotel Management
Dear Adam,Thank you for your kind review! We’re delighted to hear that you had a great stay. It’s wonderful to know that our staff and breakfast made such a positive impression. We truly appreciate your recommendation and look forward to welcoming you back to Zawadi House Lodge in the future.Best Regards,Yvonne Sereni.
5 out of 5
by A verified traveler

Posted 25 Jun 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Yvonne., Hotel Management
Dear Angela,Thank you so much for the perfect score! We’re thrilled to hear that you had such a great experience at Zawadi House Lodge. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to welcoming you back for another outstanding stay!Best Regards,Yvonne Sereni.
3 out of 5
by A verified traveler

Posted 12 Feb 2024
Friendly staff, problems with safe lock, water supply and electricity outages. Very quiet and conveniently located. No place to sit in the garden, no lawn furniture.
5 out of 5
by A verified traveler

Fantastic stay!

Posted 27 Dec 2023 on Hotels
Wonderful place and fantastic food. We had to find a place to stay before an early AM flight and they were even able to arrange for a 4AM transfer to the airport. Highly recommended!
2 out of 5
by A verified traveler from Surrey

This traveler left a rating score only Posted 19 Sep 2022
5 out of 5
by A verified traveler

OUTSTANDING

Posted 4 Sep 2022 on Hotels
My wife and I had a great stay at the Zawadi house. We were met at the reception by Yvonne, Nicholas, and Afti. We felt welcomed instantly. They did everything they could to make her stay comfortable and succeeded at every turn. I highly recommend this hotel and it's staff. If I get back to Arusha I will certainly stay there again.
Comment from Hotel Management
7 Sep 2022 by General Manager, Hotel Management
Dear James, we appreciate your review, and thank you for staying with us. We would be pleased to host you again. Best Regards, Yvonne.
3 out of 5
by A verified traveler

1 star motel. Ratings are bogus

Posted 26 Aug 2022 on Hotels
Property is run down. It’s not what it looks like in the pictures. Also the reviews for this property appears to be bogus. In the USA this property would get a 1 star rating. No microwave or refrigerator in the room. Plus points are good service, clean and safe room
Comment from Hotel Management
7 Sep 2022 by General Manager, Hotel Management
Dear Jerome, thank you for your review. We feel sad about your allegations that the reviews for our property are not authentic. Please take note that we take great pride in what we do and we are people of respect and great integrity. While we appreciate and always work on not-so-great reviews, we feel that your allegations are out of place. We would be pleased to host you again. Have a nice day. Best Regards, Yvonne.
5 out of 5
by A verified traveler

Posted 19 Aug 2022
Zawadi house has a beautiful garden and clean facility. The staff are friendly and amenable. Laundry service was great.
Comment from Hotel Management
7 Sep 2022 by General Manager, Hotel Management
Dear Julia, We appreciate your review, and thank you for staying with us. We would be pleased to host you again.Best Regards,Yvonne