10/10 Excellent
John
Nov 7, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
John
Stayed 1 night in Nov 2024
Ngare Sero Mountain Lodge
4.0 star property
Families find adventure and relaxation at this mountain lodge near Kilimanjaro, where stunning views complement pool lounging and rejuvenating spa treatments
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Photo gallery for Ngare Sero Mountain Lodge
Ngare Sero Mountain Lodge, near Kilimanjaro Golf & Wildlife Estate, offers something for everyone. Kids love the playground and arcade room; adults enjoy the outdoor pool with sun loungers. The onsite spa provides Thai massages and body treatments with stunning mountain views.
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Breakfast included
- Spa
- Free WiFi
- Restaurant
- Business services
Room options
Check availability for these dates
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Showing 2 of 2 rooms
View all photos for Garden Room DBL/TWN
Garden Room DBL/TWN
Highlights
Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Free cribs/infant beds
Renovated in 2014
Sofa bed - single
Separate bedroom
- Garden view
- 40 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Main House
Main House
Highlights
Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Free cribs/infant beds
Renovated in 2017
Sofa bed
Blackout drapes/curtains
- Garden view
- 55 sq m
- Sleeps 4
- 1 King Bed and 2 Twin Sofa Beds
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About the neighborhood
Arusha is home to Ngare Sero Mountain Lodge. Kilimanjaro Golf & Wildlife Estate and Arusha Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ngurdoto Crater and Arusha National Park. Arusha International Conference Centre and Mt. Meru are two other places to visit that come recommended. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing. Visit our Arusha travel guide
View more Lodges in Arusha
Leganga Road, Mount Kilmanjaro, Arusha
What's nearby
Lake Duluti18 min drive - 10.0 km- Kilimanjaro Golf & Wildlife Estate25 min drive - 10.1 km
- Arusha Golf Course27 min drive - 19.3 km
- Arusha Clock Tower28 min drive - 21.5 km
- Arusha International Conference Centre29 min drive - 21.8 km
Getting around
- Kilimanjaro (JRO-Kilimanjaro Intl.)57 min drive
Restaurants
- Rotterdam Garden5 min drive
- Lake Duluti Lodge13 min drive
- Tanz-Hands5 min drive
- SAZAN17 min drive
- Njeree's Bistro6 min drive
About this property
Ngare Sero Mountain Lodge
Upscale family-friendly lodge
Located close to Kilimanjaro Golf & Wildlife Estate, Ngare Sero Mountain Lodge provides a free breakfast buffet, a terrace, and a playground. Adventurous travelers may like the horseback riding, hiking/biking, and ecotours at this lodge. Indulge in a body scrub, a body treatment, and a deep-tissue massage at the onsite spa. The on-site restaurant, Lodge Restaurant, offers breakfast, lunch, dinner, and garden views. In addition to an arcade/game room and a library, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
- An outdoor pool along with sun loungers
- Babysitting (surcharge), coffee/tea in the lobby, and a front-desk safe
- 1 meeting room, luggage storage, and a banquet hall
- Massage treatment rooms, wedding services, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and have comforts such as separate sitting areas, as well as amenities like free WiFi.
More conveniences in all rooms include:
- Bathrooms with shower/tub combinations and free toiletries
- Balconies or patios, separate sitting areas, and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Limited onsite parking
Food and drink
- Free buffet breakfast available daily 7:00 AM to 11:00 AM
- A bar/lounge
- A restaurant
- Coffee and tea in common areas
Restaurants on site
- Lodge Restaurant
Things to do
- Arcade/game room
- Boat tours
- Ecotours
- Full-service spa
- Hiking/biking trails
- Horseback riding/rentals
- Library
- Outdoor pool
- Playground
- Yoga classes
Family friendly
- Arcade/game room
- Babysitting (surcharge)
- Free supervised activities for children
- Laundry facilities
- Living room
- Outdoor pool
- Playground
Conveniences
- Gift shop/newsstand
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Housekeeping (daily)
- Tour and ticket assistance
- Wedding services
Business services
- Meeting room
Outdoors
- Pool loungers
- Terrace
Full-service spa
- Body scrubs
- Deep-tissue massages
- In-room massages
- Thai massages
- Treatment room
Accessibility
- No elevator
More
- 1 floor
- 5 buildings
- Banquet hall
- Built in 1905
- Colonial architecture
- Designated smoking areas
- Fireplace in lobby
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Free toiletries
- Private bathroom
- Shower/bathtub combination
- Towels provided
Food and drink
- Limited room service
More
- Desk
- Individual decor
- Individual furnishings
- Living room
- Separate sitting area
Policies
Check-in
Check-in start time: noon; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: USD 35
- Christmas Eve (December 24) Gala Dinner per child: USD 18.00 (up to 12 years old)
- Christmas Day (December 25) Gala Dinner per adult: USD 35.00
- Christmas Day (December 25) Gala Dinner per child: USD 18.00 (up to 12 years old)
- New Year's Eve (December 31) Gala Dinner per adult: USD 35.00
- New Year's Eve (December 31) Gala Dinner per child: USD 18.00 (up to 12 years old)
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Pool access available from 6:30 AM to 6:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Ngare Sero Mountain Lodge Arusha
Ngare Sero Mountain Arusha
Ngare Sero Mountain
Ngare Sero Mountain
Ngare Sero Mountain Lodge Lodge
Ngare Sero Mountain Lodge Arusha
Ngare Sero Mountain Lodge Lodge Arusha
Frequently asked questions
Does Ngare Sero Mountain Lodge have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:30 AM–6:30 PM.
Is Ngare Sero Mountain Lodge pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Limited spots are available.
What time is check-in at Ngare Sero Mountain Lodge?
Check-in start time: noon; Check-in end time: 8:00 PM. After-hours check-in is not available.
What time is check-out at Ngare Sero Mountain Lodge?
Check-out is at 10 AM.
Where is Ngare Sero Mountain Lodge located?
Set in Arusha, this family-friendly lodge is within 12 mi (20 km) of Kilimanjaro Golf & Wildlife Estate, Ngurdoto Crater, and Arusha Golf Course. Arusha International Conference Centre and Arusha National Park are also within 16 mi (25 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Ngare Sero Mountain Lodge Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.4
Location
10
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 16 out of 17 reviews
10 - Excellent
16
Rating 8 - Good. 1 out of 17 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 17 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 17 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 17 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Yvette
Sep 22, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. Excellent service
Yvette
Stayed 1 night in Sep 2024
10/10 Excellent
Mark
Dec 7, 2022
Liked: Staff & service, amenities, property conditions & facilities
Staff was great. Food was great. Property was great. Natural setting with birds and monkeys was really great. On a clear day you can see the top of Kilimanjaro as you have a gin and tonic on the veranda in the photo. Monkeys would be playing overhead as you were eating on a terrace overlooking a bird paradise. Horseback riding was great through the village and jungly terrain. Gift shop was great compared to others I saw in Tanzania and we spent loads there. Pool was great. Wonderful place to relax before or after the rigors of a safari to the the Serengeti. Also loved Baloo.
Mark
10/10 Excellent
Philipp
Aug 4, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Anlange, tolles Personal!
Philipp
Stayed 2 nights in Jul 2022
10/10 Excellent
Björn
Oct 3, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft ist wunderbar gelegen, allein die Anfahrt bereitet etwas Schwierigkeiten (erst mal die Straße zu finden, dann die Straße selbst, und letztlich die Beschilderung ist nachts nicht sonderlich gut zu sehen). Das Anwesen an sich und die Umgebung sind sagenhaft.
Das Personal ist sehr gut ausgebildet, sehr zuvorkommend, und immer hilfsbereit.
Die Küche ist flexibel - selbst mit den "set menues" kann variiert werden. Und das Essen ist von exzellenter Qualität.
Einzig und allein über dne Preis kann man sich streiten - als Toursit sollte man das nicht - dazu ist die Lage viel zu schön; als Geschäftsreisender schon eher.
Björn
Stayed 1 night in Sep 2021
10/10 Excellent
RinNYC
Sep 11, 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Charming buildings, super helpful and friendly staff, wonderful birds and animals. Not fancy, not high tech, but still very comfortable. Gives you a sense of what it must have been like when Tanzania was a British colony. A relaxing and enjoyable place to spend your first days in Tanzania.
RinNYC
Stayed 2 nights in Aug 2019
10/10 Excellent
robert
Feb 21, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's like a real life Shangri La. An oasis on the outskirts of Arusha. Very peaceful and exotic.
robert
Stayed 1 night in Feb 2019
10/10 Excellent
Verified traveler
Jan 22, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and peaceful place with lovely grounds. Especially good for birdwatchers with over 200 species.
Verified traveler
Stayed 4 nights in Jan 2019
10/10 Excellent
Verified traveler
Nov 18, 2018
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is like the Garden of Eden......beautiful, natural, peaceful. Excellent food, beautiful accommodations, interesting activities, very gracious and accommodating staff.
Verified traveler
Stayed 1 night in Nov 2018
10/10 Excellent
Verified traveler
Aug 15, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
high recommended
Exerything was excellent!
Verified traveler
Stayed 2 nights in Jul 2018
10/10 Excellent
Lois
Dec 14, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lois
Stayed 2 nights in Nov 2021
10/10 Excellent
Verified traveler
Feb 1, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveler
Stayed 1 night in Jan 2020
8/10 Good
Verified traveler
Dec 20, 2019
Liked: Cleanliness, staff & service
Verified traveler
Stayed 6 nights in Oct 2019
10/10 Excellent
Ravi
Nov 22, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ravi
Stayed 1 night in Nov 2019
10/10 Excellent
marc
Mar 3, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
marc
Stayed 4 nights in Feb 2019
10/10 Excellent
Dag
Feb 11, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dag
Stayed 1 night in Feb 2019
10/10 Excellent
Verified traveler
Oct 29, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveler
Stayed 2 nights in Sep 2018