Ratings based on 142 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Mar 2024
Good all round.
by A verified traveler from Mendota Heights
Posted 25 Jan 2024
No decent restaurant in area so in evening you have to dine at the lodge
Comment from Hotel Management
14 Feb 2024 by Larry - Arusha Planet Lodge GM, Hotel Management
Thank you for your review, Maria Teresa! We're glad you found our lodge convenient for dining. We strive to provide a comfortable and convenient experience for our guests, and we're pleased that you enjoyed dining with us. If there's anything specific you think we could improve on, please let us know. We hope to welcome you back again in the future! #ConvenientDining #ComfortableStay
by A verified traveler
Posted 13 Nov 2023
The experience here was truly unique. My wife and I felt taken care of from start to finish, even though we only had one night there. On any return trips to Arusha, this will be our preferred lodging.
by A verified traveler
Exceptional Service
Posted 28 Sep 2023 on HotelsPlanet Lodge Arusha was a joy to stay in. Rooms were great, service was outstanding. Would highly recommend this hotel and will stay here if I ever return to Arusha
Comment from Hotel Management
30 Oct 2023 by Grace for Airport Planet Lodge Team, Hotel Management
Jambo Jerome!Thank you for your wonderful feedback! We're thrilled to hear that you had an exceptional experience during your stay at Planet Lodge Arusha. We always aim to provide outstanding service, and it's fantastic to know that we met your expectations. We would be delighted to welcome you back should you ever return to Arusha. Your recommendation means a lot to us. Safe travels and see you next time! #ExceptionalService #JoyfulStays #ArushaPlanetLodge
by A verified traveler
Lovely place and people
Posted 13 Sep 2023 on HotelsEveryone was absolutely lovely and extremely helpful. I screwed up the arrival and they handled everything with such grace. Sorry we didn't start longer
Comment from Hotel Management
30 Oct 2023 by Grace for Airport Planet Lodge Team, Hotel Management
Karibu Jeri!Thank you for your kind words!We're delighted to hear that you had a lovely experience during your stay at Planet Lodge Arusha. Our team is always here to assist, and it's great to know that we could make your arrival smooth despite any hiccups. We're sorry you couldn't stay longer, but we'd be thrilled to welcome you back if you ever return. Wishing you safe travels and hope to see you again soon! #LovelyPlace #ExceptionalService #ArushaPlanetLodge
by A verified traveler
Second stay and i will be back!
Posted 6 Jun 2023 on HotelsI enjoy this place the rooms are so comfortable, the location suits me, the food is always good! The staff are fantastic eqch and everyone!
Comment from Hotel Management
9 Jun 2023 by Neema - Arusha Planet Lodge, Hotel Management
Asante sana serena!We are glad you noted the food to be "always good! The staff are fantastic each and everyone!" We certainly look forward to welcoming you here again.
by A verified traveler from Charlottetown
Posted 30 May 2023
It was great stay, everyone was welcoming and very courteous. The food was very good too.
The only issue we faced at the time was construction going on around the pool area, so we couldn’t use that. And the internet was not available in the room for the evening, had to go to the lobby and use it.
Other than that we had an amazing stay, and Alan the assistant manager was always available to make sure we had everything we need. Will come back here for sure!
Comment from Hotel Management
9 Jun 2023 by Anita - Assistant Manageress for Airport PL Team, Hotel Management
Asante sana Shamshil!Thank you for your kind words and yes, we had a bit of remodeling going on as you stayed during the low season. On the other hand, the internet is something we've worked on to improve it as the heavy rains had some of our radios down during your stay. I am glad you "had an amazing stay, and Alan the assistant manager was always available to make sure we had everything we need." Yes, we'd love to welcome you back here for sure!
by A verified traveler
Posted 3 Apr 2023 on Orbitz
Staff was excellent and very professional. 2 rooms per "hut" like building but very quaint. Definitely would go there again.
Comment from Hotel Management
24 May 2023 by Abuu for Airport Planet Lodge, Hotel Management
Thank you very much Harry!
by A verified traveler
Posted 8 May 2022
The staff is so friendly and helpful. The entire property so well maintained. Great experience.
by A verified traveler
Posted 11 Dec 2019
