Ratings based on 585 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Dated
Comment from Hotel Management
11 Nov 2024 by Gary, Hotel Management
Dear Michael,Thank you for your feedback. We’re sorry to hear that certain aspects of your stay didn’t meet your expectations. We’re continually working on updates and improvements, and we hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Gary, Hotel Management
Dear Ashley,Thank you for your review and for choosing to stay with us. We’re pleased to know you enjoyed your experience, and we appreciate your feedback. If there's anything specific you think we could improve, please feel free to let us know. We’d love to welcome you back for an even better stay next time!
by A verified traveler
Posted 14 Oct 2024
We walked from the train station to the hotel and it was a very busy road, mostly uphill. But the hotel itself was nice.
Comment from Hotel Management
14 Oct 2024 by Jana, Hotel Management
Dear Katherine, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Arundel.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Comfort Inn Arundel
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
21 Sep 2024 by jana, Hotel Management
Dear Elaine,Thank you for your rating.Kind Regards,Comfort Inn Arundel
by A verified traveler
Posted 9 Sep 2024
High cost
Comment from Hotel Management
9 Sep 2024 by Gary, Hotel Management
Dear Richard,Thank you for your feedback. We understand that pricing can be a concern, and we aim to provide good value for our guests. Your comments help us improve, and we appreciate you taking the time to share them.If there's anything specific you would like to discuss, please feel free to reach out.Best regards,GaryThe Comfort Inn
by A verified traveler
Posted 8 Sep 2024
Easy to reach from main road. Great location - few minutes from Arundel and Littlehampton. All staff were really pleasant and helpful. All needs were preempted. Perfect stay.
Comment from Hotel Management
9 Sep 2024 by Gary, Hotel Management
Dear Kay,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our location and found our staff helpful and attentive. It's great to know we met your expectations and provided a perfect stay.We hope to welcome you back soon!Best regards,GaryThe Comfort Inn
by A verified traveler
Posted 6 Sep 2024
Good breakfast and very clean
Comment from Hotel Management
6 Sep 2024 by Gary, Hotel Management
Dear Michael,Thank you for your fantastic review! We are thrilled to hear that you enjoyed our breakfast and found the hotel very clean. It was a pleasure having you as our guest, and we look forward to welcoming you back to our hotel soon!Best regards,The Comfort Inn Team
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Jana, Hotel Management
Dear John,Thank you very much for your rating. We look forward to welcoming you at the Comfort Inn Hotel Arundel in the near future.Sincerely,The Comfort Inn Arundel
by A verified traveler from Southampton
Posted 18 Aug 2024
Very noisy people drinking outside
Comment from Hotel Management
18 Aug 2024 by Gary, Hotel Management
Dear Martin,Thank you for your feedback and for rating us 4 out of 5. We’re sorry to hear that noise from outside disturbed your stay. We'll look into this to ensure a better experience for future guests.We appreciate your comments and hope to welcome you back for a quieter stay.Best regards,
by A verified traveler
Good for the money
Posted 18 Aug 2024 on HotelsGreat as simply a bed for the night. Mattress rather noisy and no air con although plug in fan was very efficient. Good breakfast for the money. No lift.
Comment from Hotel Management
18 Aug 2024 by Gary, Hotel Management
Dear Jane,Thank you for your review and for giving us an 8 out of 10. We're happy you found the stay good value and enjoyed the breakfast.We’re sorry to hear about the noisy mattress and lack of air conditioning, but glad the fan helped. We appreciate your feedback and hope to welcome you back soon.Best regards,
