6/10 Okay
Damian
Jul 20, 2024
Finding quality accommodation for a family in Arugam Bay is tricky. While this hotel is new and has good sized Family Rooms with balconies, service and other facilities are mediocre.
Staff are unorganised, pool was not very clean, had to ask for wifi and tv to be fixed.
On checkout, was told ‘card machine was not working’ - and we would have to pay in cash. This is a common ‘scam’ in Sri Lanka - the hotel wants to avoid the card fees from the bank, which I do understand.
Overall an ‘ok’ stay but not great.
Damian
Stayed 4 nights in Jul 2024