Ratings based on 3 Verified Reviews

3.7 out of 5
3.5 Room cleanliness
3.5 Service & staff
3.0 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Lachen

This traveler left a rating score only Posted 12 Aug 2024 on Ebookers
1 out of 5
by A verified traveler

Disappointed stay

Posted 14 Jul 2024 on Hotels
We were 2 familie checked in to the hotel. Relativtly expensive, hence expected a decent standard, but the hotel didnt even have a minimum proper facilities to justify the cost. Bad/old towels No soap No water bottles A/C didn't work well in some rooms Remote controls were missing Rust doors in the bathroom (was not possible to get out if/when closed from in side) Clogged drainage Strong smell from the washrooms Broken closet seats Broken tap Breakfast is minimum Bugs in the pool Overall the the hotel is result of a poor maintainance and lack of knowledge of hotel management. However the service people tried to do their best. Due to late arrivel after a long drive we had no option than staying there.
5 out of 5
by A verified traveler

Posted 11 Jul 2024 on Hotels
Comment from Hotel Management
11 Jul 2024 by Hilshan , Hotel Management
Thanks for valuable feedback. See you again.Thanks