Ratings based on 905 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Isaac Lewis General Manager, Hotel Management
Dear Joshua, Thank you for rating your recent stay. Our goal is to provide every guest with an outstanding stay, and from your rating, it appears that we did not do that for you. We apologize for any difficulties you experienced and hope you will give us another chance to provide you with the hospitality and service you should always expect from our hotel. We hope to see you again soon. Isaac LewisGeneral Manager
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Isaac Lewis General Manager, Hotel Management
Dear Mahtsente, Thank you for the generous rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Staybridge Suites Columbia. We look forward to your return and wish you all the best with your future travels.Isaac LewisGeneral Manager
by A verified traveler
Posted 13 Oct 2024
The stay was great until housekeeping came into our room at 9:30 in the morning. No knock or nothing. What if we were not dressed!
Comment from Hotel Management
14 Oct 2024 by Isaac Lewis General Manager, Hotel Management
Dear Nitra, We are delighted you chose Staybridge Suites Columbia for your recent visit. While we are glad to know that your overall experience was pleasant, we sincerely apologize for the inconvenience caused by the housekeeping associate. We understand how important your privacy is, and we deeply regret that this occurred without prior notice. Please rest assured that we take this matter seriously, and we will address it with our housekeeping team to ensure that proper procedures are followed in the future. Your comfort and satisfaction are our top priorities, and we appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a more seamless experience during your next visit!Isaac LewisGeneral Manager
by A verified traveler
Posted 22 Sep 2024
It was fabulous as it met all our needs, we felt safe, it clean, staff was professional and it was convenient
Comment from Hotel Management
22 Sep 2024 by General Manager, Hotel Management
Dear Kathleen, Thank you for the great review of Staybridge Suites Columbia. We are thrilled to read about your exceptional stay and how much you enjoyed our thoughtful hospitality and comfortable accommodations! Our associates are dedicated to delivering an excellent experience to all of our guests; it will be an honor to pass along your compliments. It was a pleasure hosting you, and we look forward to welcoming you again.Isaac LewisGeneral Manager
by A verified traveler from Tunkhannock
Posted 18 Sep 2024
The room was spacious and they allow dogs. Breakfast was good, coffee too.
Would like to have a fan in the bathroom. Also the bed is located next to the sink right outside the toilet/shower so when it's used at night the light hits the bed. I would have made a pocket door to separate the spaces or have a black out drape installed.
We have stayed there before and will again since it's got a fridge/toaster/microwave and allows pets.
Comment from Hotel Management
19 Sep 2024 by Isaac Lewis General Manager, Hotel Management
Dear Jeanne, Thank you for sharing your detailed feedback about your stay at Staybridge Suites Columbia! We are delighted that you enjoyed the spacious room and excellent amenities and appreciated our pet-friendly policy. It is great to know that you found our breakfast and coffee satisfactory as well. We also appreciate your suggestions regarding the bathroom fan and the room layout; your insights about the light situation and potential improvements are incredibly valuable as we strive to enhance our guest experience. We are thrilled that you plan to stay with us again, and we look forward to welcoming you back for another enjoyable visit. Isaac LewisGeneral Manager
by A verified traveler
Posted 13 Sep 2024
Beautiful hotel great staff
Comment from Hotel Management
14 Sep 2024 by Isaac Lewis General Manager, Hotel Management
Dear Deon, We are happy you chose Staybridge Suites Columbia for your recent visit to the area. We enjoyed your description of our hotel and the excellent service you received from our associates.It was our pleasure hosting you, and we hope you will choose to stay with us again the next time your travel brings you to our area!Isaac LewisGeneral Manager
by A verified traveler
Posted 13 Sep 2024
Beautiful hotel great staff
Comment from Hotel Management
14 Sep 2024 by Isaac Lewis General Manager, Hotel Management
Dear Deon, It was a pleasure to read your fantastic review of Staybridge Suites Columbia. We are delighted you enjoyed every aspect of your stay with us, especially our comfortable hotel and courteous associates. Your feedback is the best performance measure we have, and we appreciate you sharing your generous remarks.Thank you for being our guest, and we look forward to your next visit!Isaac LewisGeneral Manager
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Isaac Lewis General Manager, Hotel Management
Dear David, Thank you for choosing Staybridge Suites Columbia. We are dedicated to providing a comfortable and pleasing atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Isaac LewisGeneral Manager
by A verified traveler
Posted 26 Aug 2024
Really enjoyed our first stay at Staybridge and will definitely go back. Very comfortable room, good breakfast and very conveniently located, especially if you're visiting the Zoo!
Comment from Hotel Management
26 Aug 2024 by Isaac Lewis General Manager, Hotel Management
Dear Sean, We are thrilled that your first stay at Staybridge Suites Columbia was so enjoyable. It is fantastic to read that you found your room comfortable, appreciated our breakfast, and found our location perfect for your zoo visit. We are excited about the prospect of welcoming you back and ensuring your next stay is just as delightful.Isaac LewisGeneral Manager
by A verified traveler
Posted 25 Aug 2024
Beautiful hotel enjoy the stay will definitely be visiting again
Comment from Hotel Management
26 Aug 2024 by Isaac Lewis General Manager, Hotel Management
Dear Deon, Thank you for the great feedback. We are glad to know you appreciated our lovely property and that we could provide you with a great stay from check-in through check-out. We love knowing you plan to return, and all of us here at Staybridge Suites Columbia look forward to your next visit.Isaac LewisGeneral Manager
