Ratings based on 696 Verified Reviews

4.8 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Oct 2024
This place is fantastic. I particularly love the way the cabins have been built to have a heritage feel yet have the modern facilities.
4 out of 5
by A verified traveler

Posted 20 Sep 2024
Great place as always but breakfast has changed a lot…
5 out of 5
by A verified traveler

Posted 1 Sep 2024
Really nice place helpful stuff friendly and beautiful surroundings definitely staying again!
5 out of 5
by A verified traveler

Posted 21 Jul 2024
Absolutely beautiful property. Very quiet .
2 out of 5
by A verified traveler

Posted 11 Jul 2024
Borderline fraud situation between Expedia and Millbrook where my confirmed reservation was downgraded to a studio despite a confirmed reservation in a one-bedroom suite owing to Expedia apparently only booking a studio. I was charged an additional fee in order to “upgrade” to the room I had booked and paid for. Appalling Despite this - Millbrook was an amazing stay. Either accept 3rd party bookings or don’t but to disadvantage an innocent customer is rubbish.
5 out of 5
by A verified traveler

#1 Location

Posted 4 Jul 2024 on Hotels
Beautiful location and amazing service. Great place to stay to enjoy Arrowtown and surrounds. You don’t need to be a golfer!
4 out of 5
by A verified traveler

Autumn leaves

Posted 28 Apr 2024 on Hotels
beautiful as always. the reduced cleaning green eco-discount (aka Milbrook employing fewer staff) wasn't too much of a big deal but it was a bit of a surprise because we weren't told about it...
5 out of 5
by A verified traveler

Perfect place to say outside of Queenstown

Posted 6 Apr 2024 on Hotels
such a gorgeous spot in the South Island. We aren't golfers but were still thrilled to stay here. The grounds are gorgeous and the leaves changing color this time of year (early April) were just stunning. Handy location to Arrowtown and Lake Hayes. We walked but you could get a ride if you asked at reception. You can also call reception and get a golf cart to pick you up and take you anywhere on the property. Dinner at Kobe was great. The fitness center was really well equipped and there are even classes most mornings if you want to do Yoga or Barre or Pilates etc.
5 out of 5
by A verified traveler

A little piece of heaven

Posted 26 Mar 2024 on Hotels
From collection by shuttle in Queenstown to return journey the service we encountered was exemplary. All the staff were friendly, welcoming, accommodating and all the other superlatives. Our studio was very spacious, with separate walk-in large robe, bathroom with bath and separate shower, separate toilet room, living space with desk, comfy chairs and king size bed, there was an entry hall for hanging coats, etc. Loved that every area had opening windows and shutters or curtains to keep out the cold night air. We liked the heating system, it was quiet and effective. Surrounded by beautiful gardens, stone walls and structures, walkways and tranquility. A number of dining options available, we tried three. The Japanese restaurant was exceptional. Good choice at breakfast buffet and enjoyed chicken korma at the Hole in One cafe. Golf buggy pick up and drop off with bags, free shuttle to and from Arrowtown.
5 out of 5
by A verified traveler

Our favorite Spot

Posted 21 Mar 2024 on Hotels
We love Millbrook and had a wonderful stay in a large room, generous bed and lovely staff care.