Ratings based on 106 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Oct 2024 on Hotels
by A verified traveler
Posted 4 Aug 2024
The staff was professional and polite but a bit overwhelmed. We were on the 5th floor. I wish we had access to an elevator. In the morning for breakfast there were a lot of tables not cleared and no direction from staff that was coming in and out it. The buffet was mostly empty and no plates. It wasn't until we sat at a dirty table that staff recognized our need and directed us to a completely different area that had more tables that were clean and ready and a buffet that had more food available.
by A verified traveler
Posted 19 May 2024
The property is in a beautiful position next to the Loch Long with a magnificent view of the hills. Could be more outside seating. Entrance hall to room was horrible, and strong smell of smoke.The bedroom was above the kitchen. There was a continuous noise and smell. The bathroom was not clean and no water pressure in shower.
by A verified traveler
Posted 16 Feb 2024 on Hotels
by A verified traveler
Posted 7 Sep 2023
Unhelpful lady at check in. Old and shabby hotel. Bartenders were very friendly. Beautiful view.
Comment from Hotel Management
8 Sep 2023 by The Claymore Hotel Representative, Hotel Management
Thank you for sharing your recent stay experience at the Claymore Hotel. We greatly appreciate your feedback, especially considering that we have recently acquired the property and are committed to making improvements. We sincerely apologise for any inconvenience you encountered during check-in and any aspects of the hotel's older appearance. Please rest assured that we are actively working on plans to invest in the property, ensuring a more modern and inviting atmosphere for our valued guests. We are delighted to hear that you found our bartenders friendly and enjoyed the beautiful view of Loch Long which is on our doorstep. Your kind words are truly appreciated. Your feedback is invaluable to us as we strive to enhance the hotel. Please feel free to reach out directly should you plan to return, and we will do our utmost to provide you with a memorable stay. Thank you for choosing the Claymore Hotel, and we look forward to hosting you again soon.
by A verified traveler
Posted 3 Sep 2023
The hotel is in a disgrace of maintenance m.
Carpets a disgrace, thirty and need of rep
by A verified traveler
Posted 29 Aug 2023
Nice views. Hotel needs lots of maintenance
by A verified traveler
Posted 21 Aug 2023
The room was nice. Clean and tidy. And the Loch view is just amazing. Breakfast was not that great, very less options considering the price.
by A verified traveler
Posted 10 Aug 2023
Stayed here for one night. Great atmosphere. Beautiful area. Staff are friendly
Comment from Hotel Management
11 Aug 2023 by RM, Hotel Management
Thank you for taking the time to leave a review of your recent stay, it is much appreciated
by A verified traveler
Overall nice
Posted 3 Aug 2023 on HotelsOverall a nice stay...the only thing that let this hotel down was the food.16 pounds for 4 unheated halumi fries with a bit of salad and a vegetable tart with 4 undercooked potatoes.Would return but eat elsewhere.
Comment from Hotel Management
11 Aug 2023 by RM, Hotel Management
Thank you for your feedback, I will be discussing the points made with the relevant department
