Ratings based on 145 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Sep 2024 on Hotels
Our fourth stay at this hotel and it was as excellent as usual. Staff really friendly and helpful plus the restaurant on the roof was excellent.
Comment from Hotel Management
16 Sep 2024 by Pauline, Hotel Management
Thank you so muche for this nice review!We hope to see you again very soon!Kind regards,
by A verified traveler
Posted 16 Aug 2024 on Hotels
The lady at Check in (Moroccan) was so wonderful and helpful! After a long drive it’s exactly what you need! Room was comfortable but no mention of sofa bed which was what the second bed was.
Comment from Hotel Management
20 Aug 2024 by Pauline, Hotel Management
Thank you for Hajar, she will be very happy to hear whe was able to help you!Kind regards,
by A verified traveler
Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Pauline, Hotel Management
Thank you so much!See you again soon in Arras!Kind regards,
by A verified traveler
Posted 2 Jul 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Pauline, Hotel Management
Merci beaucoup Claire!
by A verified traveler
Nice hotel and good location
Posted 22 Jun 2024 on HotelsSimple easy check in even when it’s late. Room was great although not a quiet hotel due to location and it being a Friday night but not not an issue really. Would stay again as only 15 mins from Vimy and an hour or so from Le Shuttle.
Comment from Hotel Management
20 Aug 2024 by Pauline, Hotel Management
Thank you so much for this nice review!See you again soon in Arras!Kind regards,
by A verified traveler
Posted 16 Jun 2024 on Hotels
by A verified traveler
Posted 27 May 2024 on Hotels
by A verified traveler
Posted 26 May 2024 on Hotels
by A verified traveler
Well presented and good location
Posted 14 Apr 2024 on HotelsIdeally located if arriving by car and close to the main area. It was an easy short walk to get to the main square. The rooms are a decent size, nicely presented and clean. The bar area is also well presented and has a nice feel. Some of the staff were friendly and helpful. However, there were a couple of members of staff who were a bit abrupt in my opinion. The hotel is also located next to a busy road so noisy to have the window open but this is the trade off for easy access by car so more of an observation rather than a criticism. There is a nice restaurant on the top floor. Although it is separate from the hotel there is an offer for hotel guests advertised in the room but upon going to the restaurant it was not at all clear what the offer was and when I asked about it the restaurant staff were very abrupt. However, this was not the hotel staff and I also accept I do not speak French so probably lost in translation but was disappointing when it is advertised in the actual hotel rooms.
Comment from Hotel Management
24 Apr 2024 by Mickael , Hotel Management
Dear Lauren,Thank you for your review.Kind regards,
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Mickael , Hotel Management
Bonjour,Merci pour votre note!
