Ratings based on 134 Verified Reviews

4.6 out of 5
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Nice hotel and good location

Posted 22 Jun 2024 on Hotels
Simple easy check in even when it’s late. Room was great although not a quiet hotel due to location and it being a Friday night but not not an issue really. Would stay again as only 15 mins from Vimy and an hour or so from Le Shuttle.
Comment from Hotel Management
20 Aug 2024 by Pauline, Hotel Management
Thank you so much for this nice review!See you again soon in Arras!Kind regards,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jun 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 May 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2024 on Hotels
4 out of 5
by A verified traveler

Well presented and good location

Posted 14 Apr 2024 on Hotels
Ideally located if arriving by car and close to the main area. It was an easy short walk to get to the main square. The rooms are a decent size, nicely presented and clean. The bar area is also well presented and has a nice feel. Some of the staff were friendly and helpful. However, there were a couple of members of staff who were a bit abrupt in my opinion. The hotel is also located next to a busy road so noisy to have the window open but this is the trade off for easy access by car so more of an observation rather than a criticism. There is a nice restaurant on the top floor. Although it is separate from the hotel there is an offer for hotel guests advertised in the room but upon going to the restaurant it was not at all clear what the offer was and when I asked about it the restaurant staff were very abrupt. However, this was not the hotel staff and I also accept I do not speak French so probably lost in translation but was disappointing when it is advertised in the actual hotel rooms.
Comment from Hotel Management
24 Apr 2024 by Mickael , Hotel Management
Dear Lauren,Thank you for your review.Kind regards,
5 out of 5
by A verified traveler

Posted 1 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Mickael , Hotel Management
Bonjour,Merci pour votre note!
5 out of 5
by A verified traveler

Don’t book it for the views but otherwise great

Posted 30 Mar 2024 on Hotels
Well located, reasonably priced, helpful staff and available chargers outside the front door. Only used it for a stopover on way to the alps but perfect for our needs.
Comment from Hotel Management
24 Apr 2024 by Mickael , Hotel Management
Dear Chris,We note your review.Kind regards,
3 out of 5
by A verified traveler

Posted 24 Mar 2024 on Hotels
Comment from Hotel Management
24 Apr 2024 by Mickael , Hotel Management
Bonjour,Merci pour votre note.Nous continuons nos efforts !
5 out of 5
by A verified traveler

Posted 11 Jan 2024
This was a great stopover hotel en route to the Alps from London. Easy walk into town to enjoy the Christmas market, comfortable room and parking right next door. Great breakfast too.
Comment from Hotel Management
16 Jan 2024 by Mickael , Hotel Management
Dear guest,Thanks a lot for your review.Best regards,
5 out of 5
by A verified traveler

Posted 6 Jan 2024
Comment from Hotel Management
5 Feb 2024 by Lily, Hotel Management
Bonjour,Toute l’équipe vous remercie pour votre commentaire,Au plaisir de vous accueillir,Lily alias Barbie