Ratings based on 126 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good price and location
Posted 10 Jul 2024 on Hotelsby A verified traveler
Posted 17 Nov 2020 on Hotels
Comment from Hotel Management
24 Nov 2020 by Jennifer, Hotel Management
Bonjour,
Nous vous remercions vivement pour l'excellente note attribuée à votre séjour.
Au plaisir pour une prochaine réservation.
Bien cordialement
by A verified traveler
Posted 20 Aug 2020 on Hotels
Comment from Hotel Management
26 Sep 2020 by Cyril, Hotel Management
Merci pour cette note nous apprécions grandement. A bientôt chez The Originals City Hotel Arras.
by A verified traveler
Functional and comfortable budget option
Posted 3 Aug 2020 on HotelsWe arrived relatively late and only just managed to get a room key (by luck, passing a member of staff as they were leaving). We were told we should have been sent a code to get our key, but we had not been. Beyond that slight panic, room (family room - double + 3x singles) was functional and did the job for an overnight stopover. Mattresses very comfortable and got a good night's sleep. No frills, cheap place to stay. Not recommended for a longer visit!
Comment from Hotel Management
26 Sep 2020 by Cyril, Hotel Management
Dear thank you for your note, the codes are sent by the e-mail which you made your reservation with. They are also sent on the phone number of the reservation.
We thanks you for your commentary regarding the room you slept in. Best regards.
by A verified traveler
Clean and friendly
Posted 14 Jul 2020 on HotelsClean and friendly but not the Ritz! We booked this hotel as a stop over spring a long trip. We couldn't fault the cleanliness of the room, the reception etc. and the service was good. The hotel is just a little out-dated and there are better rooms for the same price elsewhere. Could do with a makeover and it would be a cracker!
by A verified traveler
Not bad for a stop over.
Posted 6 Jan 2020 on HotelsThis is OK for a stop off - family room was decent size with 5 full beds but bathroom was small. No real restaurant or facilities - not that close to motorway or Arras either. There are McDonalds and supermarkets/petrol close by. We had an issue with the toilet leaking which the hotel resolved - staff were nice.
by A verified traveler
Posted 25 Sep 2019 on Hotels
by A verified traveler
Posted 17 Aug 2019
Great location, clean room, lovely breakfast and pet friendly!
by A verified traveler
Posted 7 Aug 2019
by A verified traveler
Everything we needed
Posted 25 Jul 2019 on HotelsWe found this place had everything we needed. It was clean and tidy and the price was good. We didn't have the breakfast so can't comment on that. The wireless and shower were good. Overall good value and we'd stay here again.
