Ratings based on 113 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great location. Make sure changes have been made
Posted 23 Mar 2024 on HotelsLocation is absolutely perfect. Our apartment looked over the Place des Heros and the town’s beffroi. However a few things need to be improved. We booked for 4 adults and we were given just one bath towel. There was loads of dirt and built up dust on surfaces, along baseboards, and under the sofa bed when we opened it. Sofa bed also had no sheets or pillows available.
Fortunately for us one of party had already been to this property because our welcoming email did not mention which door we were supposed to use in the very large square. We were given one key for four adults meaning coordination was necessary if we wanted to spilt up and do our own things.
by A verified traveler
Avis positif
Posted 12 Aug 2023 on HotelsAppartement très bien situé (place des héros) avec bonne connection wifi et lits confortables. Séjour avec un excellent rapport qualité prix.
by A verified traveler
Posted 8 May 2023 on Hotels
by A verified traveler
Great location but amenities are lacking
Posted 10 Dec 2021 on HotelsAmazing location. Nice building and inside the appartment. Very smooth checkin. However- a few things need updating. Toilet, wifi, microwave worked sporadically. Some power sockets don’t work. No hand soap or shower gel and a few small bottles of half used moisturiser. Blankets rather than duvet.
by A verified traveler
Great stop-over
Posted 27 Feb 2020 on HotelsFantastic location, great large appartment we stayed just one night on a stopover. Would like to stay longer next time
by A verified traveler
Posted 27 Dec 2019
by A verified traveler
Posted 23 Dec 2019
Great city well worth a visit, defo coming back, book at this hotel to be bang in the centre of it. People friendly, food really really good, family always accommodated. Visit to the war cemeteries was emotional and a must.
by A verified traveler
Posted 7 Jul 2019 on Hotels
Perfect location. Helpful staff. Great views.
by A verified traveler
Posted 26 Jun 2019 on Orbitz
It was perfectly placed on the plaza in Arras. Great view of the plaza.
by A verified traveler
Posted 23 Apr 2019
Great location and very friendly and helpful staff. Unfortunately our room was infested with bed bugs. Killed one bug. Found 16 bites on me the next morning. And two on my kid. Definitely puts a damper on our stay in Arras.
