Ratings based on 117 Verified Reviews

4.7 out of 5
93% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Rodolfo , Hotel Management
Hi Giancarlo,Can you please explain the issue related to your stay? You haven't mentioned anything when you left.We are sorry we didn't meet your expectations and we would like to get your impression in order to improve our service.Thank you,
3 out of 5
by A verified traveler

Posted 25 Oct 2024
The hotel is very nice and clean. Breakfast was also wonderful. Our biggest issue was at night it was very loud in the hallway, with people walking up and down with loud shoes and it seemed like people moving furniture all night long. The staff was very friendly and hotel was lovely.
5 out of 5
by A verified traveler

Posted 7 Aug 2024
Wonderful staff, lovely property.
5 out of 5
by A verified traveler

Posted 4 Aug 2024
Beautiful grounds, great breakfast, very clean, comfortable beds, great service!
5 out of 5
by A verified traveler from Culiacán

This traveler left a rating score only Posted 12 Jul 2024
5 out of 5
by A verified traveler

Posted 25 Jun 2024
Rudolpho, Tonia, Julianna and Giuseppina were awesome and very helpful with our stay, I thank them all with from the bottom of my heart, simply amazing individuals. I rate them 11 out of 10, just GREAT. Concezio Tirabassi from Canada
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jun 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Apr 2024
5 out of 5
by A verified traveler

Posted 13 Nov 2023
What a lovely place with friendly staff and wonderful breakfast. The dining hall is so beautifully decorated that feels like being treated by royalty.