Ratings based on 107 Verified Reviews
5.0 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Minato-ku
Posted 12 Aug 2024
We had a great stay at the Valsana. The staff were first rate.
by A verified traveler from Minato-ku
Posted 4 Aug 2024
by A verified traveler
Posted 28 Jul 2024 on Hotels
by A verified traveler
Posted 25 Feb 2024
Good
by A verified traveler from Sarasota
Posted 23 Jan 2024
Unprofessional staff. Overpriced services. The area was very loud.
by A verified traveler
Posted 29 Mar 2023
Exceptional! Will be returning in future with family and friends
Comment from Hotel Management
30 Mar 2023 by Claudio Laager, Hotel Management
Dear NeilThank you so much for your stunning review. I am very happy to read that you enjoyed your stay and time at Valsana Hotel Arosa. We would love to welcome you soon agian.Best regards from ArosaClaudio Laager, General Manager
by A verified traveler
Posted 13 Feb 2023
Great setting. Good size rooms. Easy access from the station & to the lifts at the bottom of the Village. The lakeside setting is lovely and is probably even more attractive in the Summer. Food was good, the spa very nice indeed. Overall, we had a lovely few days and the experience was pretty special.
Comment from Hotel Management
13 Feb 2023 by Claudio Laager, Hotel Management
Dear David. Thank you so much for your great review. I am happy to read that you enjoyed your stay with us. We hope to welcome you again soon. Best regards from Arosa. Claudio Laager, General Manager
by A verified traveler
Posted 25 Jan 2023 on Hotels
Comment from Hotel Management
26 Jan 2023 by Claudio Laager, Hotel Management
Dear Mark. Thank you so much for your wonderful review. It seems that you enjoyed your stay at Valsana. Hope to see you soon again, with best regards from Arosa. Claudio Laager, General Manager
by A verified traveler
Posted 22 Jan 2023
Property is close to the train station and near many restaurants
Comment from Hotel Management
26 Jan 2023 by Claudio Laager, Hotel Management
Dear Devang. Thank you very much for your review. Best regards from Arosa. Claudio Laager, General Manager
by A verified traveler from Kilkenny
Posted 2 Aug 2022 on Ebookers
Fantastic stay at the Valsana Hotel in Arosa. Great breakfast and staff were all super friendly. Room was huge and really nicely furnished, very comfortable bed. Hiring mountain bikes through the hotel is great value. Also enjoyed the wonderful spa.
Comment from Hotel Management
2 Aug 2022 by Claudio Laager, Hotel Management
Dear Gary
Thank you so much for your kind review. I am happy to read that you enjoyed our breakfast, rooms, beds and bike rental. The most important compliment is probably the one about our employees. In my opinion they are the one's making a good stay into a very good one! We would love to welcome you again soon and remian with the best regards from Arosa.
Claudio Laager, General Manager
