Ratings based on 114 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Sep 2024
Great staff, good food, beautiful views. The private Tschuggen Express cable car is extremely convenient and takes you right to all the hiking trails. Pass for all the Arosa cable cars is included. Only small drawback for the summer, is there is no AC, but it's perfectly safe to just keep the balcony door open at night to cool the room down.
Comment from Hotel Management
7 Sep 2024 by Tschuggen Grand Hotel , Hotel Management
Dear GuestThank you very much for your kind feedback. We are delighted to hear that you enjoyed our great staff, good food, and the beautiful views. It is wonderful to know that the convenience of our Tschuggen Express and the included pass for all Arosa cable cars enhanced your experience with us.We appreciate your understanding regarding the absence of air conditioning during the summer months. We are glad that keeping the balcony door open provided a comfortable solution for you to cool the room.We look forward to welcoming you back for another enjoyable stay in the future.Warm regardsManagementTschuggen Grand Hotel
by A verified traveler
A mountain retreat for wellness and relaxing
Posted 24 Aug 2024 on HotelsAmazing stay with my family, the hotel is incredible. Ideally located for some mountain hikes, walks and biking. The spa pool is one of the best we’ve had in a hotel and the service was world class.
Comment from Hotel Management
26 Aug 2024 by Tschuggen Grand Hotel Arosa, Hotel Management
Dear Guest,Thank you so much for your wonderful feedback. We are thrilled to hear that you and your family had an amazing stay with us and that you found our hotel to be incredible. Our location is indeed ideal for mountain hikes, walks, and biking, and we’re glad you were able to enjoy these activities.It’s especially rewarding to know that you were impressed with our spa pool and found our service to be world-class. Your kind words motivate us to continue delivering the highest standards of hospitality.We look forward to welcoming you and your family back for another memorable stay in the future.Warm regardsManagement Tschuggen Grand Hotel
by A verified traveler from Basel
Posted 15 Jan 2024
by A verified traveler
Posted 3 Sep 2023 on Ebookers
by A verified traveler
Amazing Hotel
Posted 30 Aug 2023 on HotelsI could not have been more pleased with the personalized attention and excellence of the staff at the Tschuggen Grand Hotel. Everyone was friendly, professional and very helpful in every way. The service was impeccable. The pool/spa is incredible and worth the stay itself. I hope to return again.
Comment from Hotel Management
1 Sep 2023 by Management - Tschuggen Grand Hotel, Hotel Management
Dear Hayley,thank you very much for your thrilling review regarding your recent stay amongst us!We appreciate you took the time to share your impressions and we would love to welcome you back to the Tschuggen as soon as possible.Best regards
by A verified traveler from Mountain View
Posted 6 Aug 2023
Luxury
Comment from Hotel Management
11 Aug 2023 by Management - Tschuggen Grand Hotel, Hotel Management
Dear Wen,thank you very much for your positive review regarding the recent visit in Arosa!We are already looking most forward to welcoming you back as soon as possible and send our best regards!
by A verified traveler
The best hotel
Posted 17 Jul 2023 on HotelsWe had the best time, every single employee was so polite and professional. The hotel so clean and the views was amazing
Comment from Hotel Management
18 Jul 2023 by Management Tschuggen Grand Hotel, Hotel Management
Dear Denis,thank you very much for your kind review of your recent stay amongst us!We are thrilled to read your compliments and have shared them with our colleagues.Best regards from Arosa
by A verified traveler
Posted 6 Jul 2023
Every contact with the staff was friendly and professional, including the doorman, bellhop, reception and restaurant team. Service was top notch from all staff menbers who pay attention to details that differentiate this property from the competition (programmed cards for access the the propritary lift and ecards for access to municipal services, gourmet treats and champagne in our room, extensive vegan choices at meals). The suite itself was tastefully finished, functional, comfortable and well stocked with an outstanding view. We plan on returning for a longer stay.
Comment from Hotel Management
18 Jul 2023 by Management - Tschuggen Grand Hotel, Hotel Management
Dear Steven,thank you very much for your kind review! We were thrilled to read that you have fully enjoyed your Arosa endeavors and do hope to welcome you back in the nearest future!Best regards
by A verified traveler
The best Resort Hotel we have ever been to.
Posted 13 Feb 2023 on HotelsThe service is the best we have experience. We are speaking as those who travel around the world for our work up to 3 to 4 months a year. Everyone was attentive to our needs from food, transport to ski rental & lessons. The rooms were well appointed and comfortable.
by A verified traveler
Posted 16 Aug 2022 on Hotels
