Ratings based on 544 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
We felt like the hotel had gone careful with what they gave out to the residents during their stay ,compared from the last time we were there .
The breakfast was not as good (so value wasn't there) for saying that they are supposed to be a 4star hotel , they didn't supply milk ( or some kind of substitute) in the room and only with persistence, we got the right tea, it was never replenished each morning like usual, otherwise it was good
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
16 Sep 2024 by ELVIS, Hotel Management
Muchas gracias por su valoración, nos complace mucho que haya disfrutado su estancia.
by A verified traveler
Posted 9 Aug 2024
it was adults only and had a manned reception which matters when you have a late flight also central in las americas
Comment from Hotel Management
9 Aug 2024 by ELVIS, Hotel Management
Great... we are happy that you have a nice stay, and you can agreed with the reception your late checkout.
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
24 Aug 2024 by ELVIS, Hotel Management
Hola Reveka, muchas gracias por su valoración.
by A verified traveler
Posted 28 Jul 2024
Comment from Hotel Management
29 Jul 2024 by Elvis, Hotel Management
Muchas gracias por su valoración.Saludos,ELVIS
by A verified traveler
Posted 18 Jul 2024
Noisy and unsafe only young and drunk guests
Comment from Hotel Management
19 Jul 2024 by ELVIS, Hotel Management
We are very sorry if you have found noicy customers around your room, please call reception to inform about noice, or drugs smellings, it is no normal, we are a NOT smoking hotel, and we have a security man to solve this situation immediatly.
by A verified traveler
Posted 8 Jul 2024
The rooms are spacious, and the breakfast menu is well-rounded and nutritious. However, some fittings might be overly tight, especially in the bathroom, and the parking situation isn't the easiest (although there IS paid parking at the hotel, operated by a separate company).
Comment from Hotel Management
19 Jul 2024 by Elvis, Hotel Management
Thanks for your comment; we have large and confortable rooms, with new beds.thanks a lot for your comments about Bathrooms amenities, we want to aboid plastic bottles...Yes,sorry but the parking is private, most our customers do not use it.
by A verified traveler
Posted 14 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by elvis, Hotel Management
grav¡cuias por vuestra valoracion
by A verified traveler
Posted 28 May 2024
Lovely hotel great location big beds and very pleasant staff
Comment from Hotel Management
29 May 2024 by ElVIS, Hotel Management
DEAR MICHAEL, Thank you for your very nice comment, we are happy that you liked our hotel.Please, for next visit, do not forget to let us know that you are a repeater customer because you will get an UP GRADE.
by A verified traveler
Posted 15 May 2024
.
Comment from Hotel Management
29 May 2024 by ElVIS, Hotel Management
Thank you Simon for your excelent puntation, repeater customer always have up grades in the next visit.
