Ratings based on 263 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Hotel is next to the shore so if it's a nice day, you can walk and the view will be amazing but if it's raining, have in mind that the walk to your room is open space (no roof). Btw, the apple map drives you further, the hotel reception is at the restaurant.
Comment from Hotel Management
19 Nov 2024 by Igor M., Hotel Management
Dear Marina,Thank you for your thoughtful review! We're so glad you enjoyed our location. Your insights are truly helpful, and we hope to welcome you back soon for another wonderful stay!Regards,Igor
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Natasha, Hotel Management
Dear Lee, Thank you for your grades. We are truly disappointed when we don't meet expectations. Hope to see you in some other occasion. Best regards,
by A verified traveler from Centreville
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Sashko, Hotel Management
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes,
by A verified traveler
Posted 3 Nov 2024
A small table where you can eat or use your laptop would be nice. We had 2 chairs but no table. Check in was quick. We were given our keys and nothing else. No other information about the area or anything else.
Comment from Hotel Management
4 Nov 2024 by Maria, Hotel Management
Thank you for your feedback! We're glad to hear that check-in was quick and efficient. We appreciate your suggestion for a small table; having a space to eat or work is important. We'll make sure to improve our guest information to better assist with local recommendations. We hope to welcome you back soon!
by A verified traveler
Posted 26 Oct 2024
We had a room with a view of the ocean which was wonderful. The area is incredibly small with limited options to eat, but there are a few walkable places. We had desert at the restaurant at the hotel. We were there on an incredibly windy night. Thr wind was so strong in sounded like it would blow the door open. There's not a lot of parking near the rooms. We had no hot water which was terrible. There are even signs in the room that says they are in a cold area and hot water is limited. Our hot water with non existent. The heat in the room was also very poor, we were cold when we slept. We didn't see anyway to adjust the heat. Other than that the room was comfortable and looked very nice. The stools for night stands are a little odd.
It would have been a much better stay if the hot water and heat had been working. I mentioned the water to the front desk and they offered me hot coffee.
Comment from Hotel Management
28 Oct 2024 by Dina, Hotel Management
Dear Janny,Thank you for sharing your detailed feedback! I’m glad to hear you enjoyed the ocean view and found the room comfortable and aesthetically pleasing. It’s unfortunate that you experienced issues with hot water and heating, as well as the limited dining options and parking. I appreciate you bringing these concerns to us. We hope the coffee helped a bit! Your insights will be valuable for improving future stays, and I hope your next experience is much more enjoyable. The satisfaction of our guests is our pleasure. We would be happy to host you again!Kind Regards,
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Darko, Hotel Management
Dear Peteris,We are happy that you enjoyed your stay, we are looking forward to hosting you again.Best regards,
by A verified traveler
Posted 30 Sep 2024
nice room, clean quiet, parking is good, restaurant is good but a bit pricy.
we had view of mountain which was amazing
Comment from Hotel Management
1 Oct 2024 by Olena, Hotel Management
Dear David, Thank you for your great review. We are glad that you enjoyed our nice and clean room and an amazing mountain view. Thank you for pointing out the price, we will look into ways how to improver it.
by A verified traveler
Posted 23 Sep 2024
Great location beautiful sunrise
Comment from Hotel Management
24 Sep 2024 by Bisera, Hotel Management
Dear Cathy, Thank you for your kind words! We're thrilled to hear you enjoyed the location and the beautiful sunrise. It was a pleasure hosting you, and we hope to welcome you back soon for another memorable stay. Kind regards
by A verified traveler from Houston
Posted 18 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Natasha, Hotel Management
Dear Chris, Thank you for your grades. We appreciate and value them. We are glad that you have enjoyed your stay with us. Hope to see you again in the near future. Best regards,
by A verified traveler
Posted 17 Sep 2024
Construction everywhere!
Comment from Hotel Management
18 Sep 2024 by Natasha, Hotel Management
Dear Bev, Thank you for your review. We understand that ongoing construction can be frustrating and disruptive. We're committed to improving our community, and this work is necessary for future development and infrastructure improvements. We appreciated your patience during this time and are working hard to minimize the impact on residents. We hope to have you again as our guests. Best regards,
