Ratings based on 495 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
Nice new rooms, good shower, great location
by A verified traveler
Posted 3 Nov 2024
Great location. Nice fresh rooms that felt cosy
Comment from Hotel Management
3 Nov 2024 by GM City Centre Armidale, Hotel Management
Dear Cameron,Thank you for offering up this feedback, and I’m happy to hear your stay was pleasantly comfortable. We are so happy to hear that you enjoyed your stay with us, and that our newly renovated rooms, friendly helpful staff were highlights. Your review has been a great motivating note to our team.If you ever return to the area and need another comfortable night’s sleep, my team and I would be honoured to host you again.Best regardsGeneral Manager
by A verified traveler
Posted 23 Oct 2024
Newly renovated rooms, good shower ✅✅✅✅✅
Comment from Hotel Management
24 Oct 2024 by GM City Centre Armidale, Hotel Management
Dear Adam, Thank you for taking the time to rate our property! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Thank you once again and kind regardsGeneral manager
by A verified traveler
Posted 26 Sep 2024
Looks dodgy from the outside, but the rooms appear to be recently renovated.. comfortable bed, and full size fridge which I found strange due to the size of the room
Comment from Hotel Management
26 Sep 2024 by GM City Centre Armidale, Hotel Management
Dear Liam,Thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic stay with us, enjoyed our clean rooms, We look forward to welcoming you back soon!Regards General Manager
by A verified traveler
Posted 23 Sep 2024
I love that the room has another room inside with doors to separate the kids from the big bed. It is so convenient and big enough for the family with three kids...So convenient to walk to Central Park as it just infront of it and you can walk with the pram and kids going to the shops... Less than 10 mins.walk to shops.
Comment from Hotel Management
23 Sep 2024 by GM City Centre Armidale, Hotel Management
Dear Hazel,Thank you for taking the time to rate our property! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Thank you once again and kind regardsGeneral manager
by A verified traveler
Posted 20 Sep 2024 on Hotels
Great central location for exploring Armidale. It was difficult to find staff - even during advertised reception hours
Comment from Hotel Management
20 Sep 2024 by GM City Centre Armidale, Hotel Management
Dear ,Thank you for offering up this feedback, and I’m happy to hear your stay was pleasantly comfortable. Your review has been a great motivating note to our team. We are sorry that you found it hard to see staff at reception, As we do get calls and guests do require assistance during reception hours, our staff will attend to guests promptly once called on the information display at the reception. At City Centre Armidale we’re always looking to improve, if you ever return to the area and need another comfortable night’s sleep, my team and I would be honoured to host you again.Best regardsGeneral Manager
by A verified traveler from Gold Coast
Posted 22 Aug 2024
Great location great amenities except for the loud exhaust fan in the bathroom.
Comment from Hotel Management
22 Aug 2024 by GM City Centre Armidale, Hotel Management
Dear Juan,Thank you for taking the time to share your experience. we are sorry about the exhaust sound level, we will have it checked immediately, Thank you for your feedback.Best regards.Management
by A verified traveler
Posted 21 Aug 2024
When the people above our room number 16, showered the water poured through our ceiling fan all over the toilet… smelt very musty due to dampness… I am sure there will be a mould issue….
Comment from Hotel Management
22 Aug 2024 by GM City Centre Armidale, Hotel Management
Dear Christine,Thank you for taking the time to share your experience. We are sorry that you experienced leaks thru the exhaust fan, We will have it fixed immediately and sincerely appreciate your feedback.We take all feedback seriously and have taken corrective measure to make things right. We hope to have the opportunity to serve you better in the future.
by A verified traveler
Posted 5 Aug 2024
The place had its deficiencies, but for the money we paid and the personal service we enjoyed, we could not fault our stay.
Comment from Hotel Management
5 Aug 2024 by GM City Centre Armidale, Hotel Management
Dear John, Thank you for taking the time to rate our property! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Thank you once again and kind regardsGeneral manager
by A verified traveler
Posted 2 Aug 2024
Comment from Hotel Management
5 Aug 2024 by GM City Centre Armidale, Hotel Management
Dear James,Thank you for offering up this feedback, At City Centre Armidale we’re always looking to improve, if you ever return to the area and need another comfortable night’s sleep, my team and I would be honoured to host you again.Best regardsManagement
