10/10 Excellent
Doina, Calgary
Dec 28, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality and gorgeous views ! So peaceful ! Johnny was extremely helpful and very personable . He gave me ideas about the areas, booked me a chocolate massage, recommended Filandia for a day trip and recommended El Robles restaurant ( 5 min walk from the hotel - food was fresh and outstanding and prices very reasonable ). He was always smiling and ready to help. Same with the other young guy at reception ( I forgot his name). The view of the valley and the mountains from this hotel is out of this world, and having breakfast on the terrace was just beautiful, even it fit was quite chilly all my 3 days there. The bar and the area around the pond gets pretty lively on evenings, as lots of people come over to enjoy the peaceful environment . My room was beautiful ( thank you Johnny) and being woke in the morning by the trill of birds and a neighbouring rooster was the best! It is very close to Salento by Uber ( $10). The grounds are clean and well kept. The sauna gets hot fast ( liked it) , but the wet sauna lacks temperature. That needs to be fixed. Also, it was very cold during my massage. Heaters need to be provided for the massage room, for colder days. Good quality cosmetics and free potable water in the kitchen were a plus. Breakfast was very good and made fresh in order. I has a very nice and restful 3 days stay here. Highly recommend this place ! ( you should learn a bit of Spanish if you come here). If the weather permits, you can go on hikes etc.
Doina
Stayed 3 nights in Dec 2024