Ratings based on 65 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Sep 2024
Helpful staff
by A verified traveler
Posted 6 Aug 2024 on Hotels
by A verified traveler
Posted 6 Jul 2024
Hot room without air conditioning and a noise fan above the bed.
by A verified traveler
Posted 29 May 2024
Excellent location
by A verified traveler
Posted 8 May 2024 on Hotels
The staff of this hotel is very friendly and attentive, they gently help you with anything that arises in the service
by A verified traveler
Posted 26 Mar 2024
Excellent location, all you need within walking distance: ATMs, food, shopping, liquor stores, coffee shops, convenience stores, public transportation, drugstores, etc.
Easy access to the main destinations in this amazing coffee-growing region.
Great authentic colombian breakfast to enjoy every morning!
Excellent service and very nice staff :)
Gracias !!
by A verified traveler
Posted 3 Jan 2024
We love the location, hotel it self it’s nice, it will get a 5 star review but, it doesn’t have a AC on the rooms.. two thumbs down.. front desk staff said to me that because the weather is so nice they don’t have it.. sorry I disagree with that.
Breakfast AWESOME.. scrambled eggs two thumbs up big time!! Overall great experience!!
by A verified traveler
Posted 30 Nov 2023
Very good location in a commercial area with plenty of food choices. The hotel is clean and the staff very helpful and kind. The room has a good size and a nice balcony. The included breakfast was good.
On the not so good size… the room was noisy because the street in front of the main avenue. The hot water was not really hot. It was just not cold. The mattress was a little hard.
Overall, it was a good hotel. Just remember to bring earplugs.
by A verified traveler
Posted 27 Oct 2023
Was a happy with my stay except the internet issues. Breakfast was amazing and bed was comfortable.
Comment from Hotel Management
27 Oct 2023 by Hotel Portal del Norte, Hotel Management
Mr. Shadreck, it is always a pleasure to have you in our establishment. We hope on your next visit to have the pleasure of helping you with the internet. It rarely has errors but we have a plan B to solve it.Good day.
by A verified traveler
Posted 19 Sep 2023 on Hotels
