Ratings based on 996 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Galena
Posted 24 Nov 2024
Great parking close to rooms
by A verified traveler
Posted 22 Nov 2024
Solid budget stay
by A verified traveler
Posted 17 Nov 2024
Fantastic location.
by A verified traveler
Posted 17 Nov 2024
Great stay
by A verified traveler
Posted 31 Oct 2024
Unfortunately, overall interior is getting obsolete.
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Sayuki, your feedback is appreciated. Updates are continuously being considered, and your input is valuable in our efforts to improve guest experiences. Thank you for sharing your thoughts with us.
by A verified traveler
Posted 18 Oct 2024
I like the pool and the recreations areas
Comment from Hotel Management
23 Oct 2024 by RZ, Hotel Management
We are so happy that you enjoyed our amenities. We hope to see you again soon.
by A verified traveler
Posted 15 Oct 2024
Excellent stay.
Comment from Hotel Management
15 Oct 2024 by Customer Service, Hotel Management
Stephen, we’re delighted you loved your experience at Courtyard Chicago Arlington Heights. We're looking forward to welcoming you back.
by A verified traveler from Newport Beach
Posted 13 Oct 2024
Run down facility, poor signage and not so great customer service
Comment from Hotel Management
14 Oct 2024 by Customer Service, Hotel Management
Manohar, thank you for sharing your experience. The team is always striving to create a welcoming and comfortable environment for all guests. Your comments on the accommodations and service have been noted, and they are valued as we work to enhance future stays.
by A verified traveler
Posted 7 Oct 2024
Clean
Comment from Hotel Management
7 Oct 2024 by Customer Service, Hotel Management
Mikito, thank you for staying with us at Courtyard Chicago Arlington Heights. We're delighted to know you found the accommodations clean and hope to welcome you back soon!
by A verified traveler from Holland
Posted 4 Oct 2024
Siome issues with the sink not draining and toilet not flushing correctly. Overall, decent place not top tier
Comment from Hotel Management
4 Oct 2024 by Customer Service, Hotel Management
Timothy, thank you for sharing your thoughts. It's important for us to know about your experience with the bathroom fixtures, and we're keen to make improvements. We appreciate you highlighting the positives about your stay.
