Ratings based on 420 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jan 2024
3 out of 5
by A verified traveler

Not bad but can’t say good

Posted 25 Sep 2023 on Hotels
The room is dark in the evening because one light bulb is missing. But the staff said they can only fix it after I left due to weekend. The hotel is full so I can’t change to another room. Not sufficient staff helping at breakfast time, hotel guest need to find a clean cup from other table. The price is good and the room is clean, so that you can accept they are not perfect.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jul 2023 on Hotels
4 out of 5
by A verified traveler

Posted 9 Jul 2023
Pool area was nice and restaurant staff were accommodating. Disliked carpet in bedroom area. Hard to get into center of town without a car. Taxi driver advised us not to walk back in dark
4 out of 5
by A verified traveler

Posted 8 Jul 2023
Hotel was very nice but not very close to main attractions. Only concern is that staff only speak French so communicating with server at their reataurant was problematic. Food at reataurant was OK at best but breakfast was very good.
5 out of 5
by A verified traveler from Surrey

Posted 27 May 2023
A great hotel not far from the center if you have a car. Friendly staff and clean room. Not a lot to see/do in the immediate neighborhood.
5 out of 5
by A verified traveler from Mississauga

Posted 20 May 2023
It was well
4 out of 5
by A verified traveler

Very good, with limitations

Posted 12 Nov 2022 on Hotels
An intriguing hotel, out-of-season. Plus points - spacious bedrooms, public areas and parking. Very convenient (perfect) for the Palais de Congrès conference centre and easy to get to. Restaurant and bar. Swimming pool. Great value for money (2/3 star level). Staff are helpful and professional. Minus points - This is a large 7-storey hotel, an architectural period piece dating back to the 1970s (guess) including multiple meeting and conference rooms. Some interior elements and features are dated or frankly bizarre in nature (light fittings). If the hotel is at all busy, breakfast is divided into three separate rooms. Untended, unloved, garden at the rear. Some distance from Arles town centre. Worst aspects are possibly the shameful piles of rotting rubbish in the locality - don't Arles council, or the Palais de Congrès, or the hotel care about this? Nevertheless, for a budget hotel, overall very good . . .