Ratings based on 434 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
This was a nice hotel very close to where the riverboats dock. Breakfast was very good and staff was friendly and helpful. One person went out of her way to walk to a restaurant with us to help make a reservation.
by A verified traveler
Posted 5 Sep 2024
Warm welcome and helpful staff. Lovely hotel in a perfect location and near the train station. Great full breakfast.
We only stayed for two nights. Soap bottle on sink was already empty on arrival and very little in shower bottle so we ran out. Apart from
by A verified traveler
Posted 11 Jul 2024
Great location and price!!!
by A verified traveler from winchester
Posted 18 Jun 2024
Walkable, free parking, easy to access everything
by A verified traveler from DURHAM
Posted 8 Jun 2024 on Travelocity
by A verified traveler from DURHAM
Posted 8 Jun 2024 on Travelocity
The staff was friendly--- The hotel is very clean. But our room was not what we expected---way too small...the photos were not accurate. The mattresses were hard- we got backaches. And there was no one to help at night. We were assured help with our luggage when I called, we are both senior citizens and coming and going there was no one to give us a hand. The lady at the front desk was half my size----We had 5 heavy suitcases and and my 73 year old husband lugged them all back and forth! that should not happen in a hotel... that is not good! We are on an extended tour over several months, into different climate zones---and when I called a day ahead we were not given the private parking we had requested at the booking. So we felt uncomfortable leaving our suitcases inside the car in a public unsupervised parking.... if two small people travel with one small bag this hotel is convenient. if you come from across an ocean and are tall... and need more room---not the best fit.
by A verified traveler from London
Posted 26 May 2024
Very well placed near le Vieux Arles and the Arena. Great facilities! Lovely staff
by A verified traveler
Posted 23 May 2024
The junior suite was excellent. Lovely staff.
by A verified traveler
A walk into history
Posted 9 May 2024 on HotelsThe hotel is just at the entrance to the old city from the Gare du Arles less than a 10 minute walk with luggage. It offers a nice breakfast buffet, I took the cheaper option, coffee, juice and various breads and jam. It is at the base of the hill that leads up to the Amphitheatre and other sites. There are several restaurants within a short walk. You can also take a nice walk along the Rhone for a scenic reflex of the day.
by A verified traveler
Posted 28 Apr 2024
Wonderful location and close to our river cruise. The city was beautiful and the hotel was convenient to walking the entire area.
